Shobhadoshi的專家團隊針對Salesforce CRT-261學習資料 認證考試研究出了最新的短期有效培訓方案，為參加Salesforce CRT-261學習資料 認證考試的考生進行20個小時左右的培訓，他們就能快速掌握很多知識和鞏固自己原有的知識，還能輕鬆通過Salesforce CRT-261學習資料 認證考試，比那些花大量的時間和精力準備考試的人輕鬆得多。 Shobhadoshi不僅能為那你節約寶貴的時間，還可以讓你安心地參加考試以及順利的通過。Shobhadoshi具有很好的可靠性，在專業IT行業人士中有很高的聲譽。 在這個時間很寶貴的時代，時間就是金錢。

Salesforce Service Cloud Consultant CRT-261 這是某位獲得了認證的考生向我們說的心聲。

有很多網站提供資訊Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant學習資料考試，為你提供 Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant學習資料考試認證和其他的培訓資料，Shobhadoshi是唯一的網站，為你提供優質的Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant學習資料考試認證資料，在Shobhadoshi指導和幫助下，你完全可以通過你的第一次Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant學習資料考試，我們Shobhadoshi提供的試題及答案是由現代和充滿活力的資訊技術專家利用他們的豐富的知識和不斷積累的經驗，為你的未來在IT行業更上一層樓。 我們都清楚的知道，IT行業是個新型產業，它是帶動經濟發展的鏈條之一，所以它的地位也是舉足輕重不可忽視的。IT認證又是IT行業裏競爭的手段之一，通過了認證你的各方面將會得到很好的上升，但是想要通過並非易事，所以建議你利用一下培訓工具，如果要選擇通過這項認證的培訓資源，Shobhadoshi Salesforce的CRT-261 考試備考經驗考試培訓資料當仁不讓，它的成功率高達100%，能夠保證你通過考試。

如今在IT業裏面臨著激烈的競爭，你會感到力不從心，這是必然的。你要做的是為你的事業保駕護航，當然，你有很多選擇，我推薦Shobhadoshi Salesforce的CRT-261學習資料的考試試題及答案，它是幫助你成功獲得IT認證的好幫手，所以你還在等什麼呢，去獲得新的Shobhadoshi Salesforce的CRT-261學習資料的考試培訓資料吧。

Shobhadoshi的Salesforce CRT-261學習資料資料的命中率高達100%。

ShobhadoshiのCRT-261學習資料考古題可以讓你輕鬆地準備考試。另外，如果你是第一次參加考試，那麼你可以使用軟體版的考古題。因為這是一個完全模擬真實考試的氛圍和形式的軟體。你可以提前感受到真實的考試。這樣你在真實的考試中就不會感到緊張。用過了軟體版的考古題，你就可以在參加考試時以一種放鬆的心態來做題，有利於你正常發揮你的水準。

在購買考古題之前，你可以去Shobhadoshi的網站瞭解更多的資訊，更好地瞭解這個網站。另外，關於考試失敗全額退款的政策，你也可以事先瞭解一下。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 2
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

Salesforce Process-Automation - 使用了Shobhadoshi的考古題，你在參加考試時完全可以應付自如，輕鬆地獲得高分。 CompTIA CS0-003 - 這裏有專業的知識，強大的考古題，優質的服務，可以讓你高速高效的掌握知識技能，在考試中輕鬆過關，讓自己更加接近成功之路。 成千上萬的IT考生通過我們的產品成功通過考試，該ISTQB CTAL-TM-KR考古題的品質已被廣大考生檢驗。 由高級認證專家不斷完善出最新版的Oracle 1z0-1080-25考古題資料，他們的研究結果可以100%保證您成功通過Oracle 1z0-1080-25考試，獲得認證，這是非常有效的題庫資料。 Shobhadoshi網站幫助考生通過Amazon AWS-Certified-Machine-Learning-Specialty-KR考試獲得認證，不僅可以節約很多時間，還能得到輕松通過Amazon AWS-Certified-Machine-Learning-Specialty-KR考試的保證，這是IT認證考試中最重要的考試之一。

Updated: May 28, 2022