Shobhadoshi提供的Service-Cloud-Consultant考試指南認證考試的類比測試軟體和相關試題是對Service-Cloud-Consultant考試指南的考試大綱做了針對性的分析而研究出來的，是絕對可以幫你通過你的第一次參加的Service-Cloud-Consultant考試指南認證考試。Shobhadoshi是個為很多參加IT相關認證考試的考生提供方便的網站。很多選擇使用Shobhadoshi的產品的考生一次性通過了IT相關認證考試，經過他們回饋證明了我們的Shobhadoshi提供的幫助是很有效的。 Shobhadoshi是一個專門為IT認證考試人員提供培訓工具的專業網站，也是一個能幫你通過Service-Cloud-Consultant考試指南考試很好的選擇。Shobhadoshi會為Service-Cloud-Consultant考試指南考試提供一些相關的考試材料，來為你們這些IT專業人士提供鞏固學習的機會。 Salesforce Service-Cloud-Consultant考試指南 是個能對生活有改變的認證考試。

Salesforce Service Cloud Consultant Service-Cloud-Consultant 如果你沒有通過考試，Shobhadoshi會全額退款給你。

Salesforce Service Cloud Consultant Service-Cloud-Consultant考試指南 - Salesforce Certified Service cloud consultant 如果你不及格，我們會全額退款。 一個真正的、全面的瞭解Salesforce的Service-Cloud-Consultant 題庫下載測試的網站Shobhadoshi，我們獨家線上的Salesforce的Service-Cloud-Consultant 題庫下載考試的試題及答案，通過考試是很容易的，我們Shobhadoshi保證100%成功，Shobhadoshi是一個準備通過認證的專業公認的領導者，它提供了追求最全面的認證標準行業培訓方式。Shobhadoshi Salesforce的Service-Cloud-Consultant 題庫下載考古題的試題及答案，你會發現它是目前市場上最徹底最準確及最新的實踐檢驗。

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對於 Salesforce的Salesforce Service-Cloud-Consultant考試指南考試認證每個考生都很迷茫。

我們Shobhadoshi的 Salesforce的Service-Cloud-Consultant考試指南的考題資料是按照相同的教學大綱來來研究的，同時也不斷升級我們的培訓材料，所以我們的考試培訓資料包括試題及答案，和實際的考試相似度非常高，所以形成了我們Shobhadoshi的通過率也是非常的高，這也是不可否認的事實， 由此知道Shobhadoshi Salesforce的Service-Cloud-Consultant考試指南考試培訓資料對考生的幫助，而且我們的價格絕對合理，適合每位IT認證的考生。

目前Salesforce的Service-Cloud-Consultant考試指南認證考試真的是一門人氣很高的考試。還沒有取得這個考試的認證資格的你，是不是也想參加考試呢？確實，這是一門很難的考試。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D

QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A

QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A

QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C

QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A

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Updated: May 28, 2022