只要你需要考試,我們就可以隨時更新Salesforce CRT-261通過考試認證考試的培訓資料來滿足你的考試需求。Shobhadoshi的培訓資料包含Salesforce CRT-261通過考試考試的練習題和答案,能100%確保你通過Salesforce CRT-261通過考試考試。有了我們為你提供的培訓資料,你可以為你參加考試做更好的準備,而且我們還會為你提供一年的免費的更新服務。 在你決定購買Shobhadoshi的Salesforce的CRT-261通過考試的考題之前,你將有一個免費的部分試題及答案作為試用,這樣一來你就知道Shobhadoshi的Salesforce的CRT-261通過考試考試的培訓資料的品質,希望Shobhadoshi的Salesforce的CRT-261通過考試考試資料使你的最佳選擇。 Shobhadoshi會第一時間為你提供考試資料及考試練習題和答案,讓你為Salesforce CRT-261通過考試 認證考試做好充分的準備,以確保能100%通過Salesforce CRT-261通過考試 認證考試。
為了對你們有更多的幫助,我們Shobhadoshi Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant通過考試可在互聯網上消除這些緊張的情緒,CRT-261 - Certification Preparation for Service Cloud Consultant通過考試學習材料範圍從官方Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant通過考試認證培訓課程Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant通過考試自學培訓指南,Shobhadoshi的CRT-261 - Certification Preparation for Service Cloud Consultant通過考試考試和實踐,CRT-261 - Certification Preparation for Service Cloud Consultant通過考試線上考試,CRT-261 - Certification Preparation for Service Cloud Consultant通過考試學習指南, 都可在網上。 要做就做一個勇往直前的人,那樣的人生才有意義。人生舞臺的大幕隨時都可能拉開,關鍵是你願意表演,還是選擇躲避,能把在面前行走的機會抓住的人,十有八九都是成功的。
在這個人才濟濟的社會,人們不斷提高自己的知識想達到更高的水準,但是國家對尖端的IT人員需求量還在不斷擴大,國際上更是如此。所以很多人想通過Salesforce的CRT-261通過考試考試認證,但想通過並非易事。其實只要你們選擇一個好的培訓資料完全通過也不是不可能,我們Shobhadoshi Salesforce的CRT-261通過考試考試認證培訓資料完全擁有這個能力幫助你們通過認證,Shobhadoshi網站的培訓資料是通過許多使用過的考生實踐證明了的,而且在國際上一直遙遙領先,如果你要通過Salesforce的CRT-261通過考試考試認證,就將Shobhadoshi Salesforce的CRT-261通過考試考試認證培訓資料加入購物車吧!
Shobhadoshi的IT專家團隊利用他們的經驗和知識不斷的提升考試培訓材料的品質,來滿足每位考生的需求,保證考生第一次參加Salesforce CRT-261通過考試認證考試順利的通過,你們通過購買Shobhadoshi的產品總是能夠更快得到更新更準確的考試相關資訊,Shobhadoshi的產品的覆蓋面很大很廣,可以為很多參加IT認證考試的考生提供方便,而且準確率100%,能讓你安心的去參加考試,並通過獲得認證。
所以,Shobhadoshi的CRT-261通過考試考古題吧。你現在十分需要與CRT-261通過考試認證考試相關的歷年考試問題集和考試參考書吧?每天忙於工作,你肯定沒有足夠的時間準備考試吧。
QUESTION NO: 1
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 2
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
因此,只要你好好學習這個考古題,通過EC-COUNCIL 212-89考試就會非常容易。 有了最新詳細的題庫和答案,為您的UiPath UiPath-ADPv1考試做好充分的準備,我們將保證您在考試中取得成功。 Peoplecert ITIL-4-BRM - 這個考試的認證資格可以給你的工作帶來很多有益的幫助,也可以幫助你晉升。 Microsoft SC-300 - 您還可以在Shobhadoshi網站下載免費的DEMO試用,這樣您就能檢驗我們產品的質量,絕對是您想要的! 您是否在尋找可靠的學習資料來準備即將來的Snowflake ARA-C01考試?如果是的話,您可以嘗試Shobhadoshi的產品和服務。
Updated: May 28, 2022
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-13
問題數量:198題
Salesforce CRT-261 熱門認證
下載免費試用
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-13
問題數量:198題
Salesforce 最新 CRT-261 題庫
下載免費試用
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-13
問題數量:198題
Salesforce CRT-261 熱門考題
下載免費試用