如果你已經決定通過Salesforce CRT-261考古題的認證考試來提升自己，那麼選擇我們的Shobhadoshi是不會有錯的。我們的Shobhadoshi能承諾，一定讓你成功地通過你第一次參加的Salesforce CRT-261考古題認證考試，拿到Salesforce CRT-261考古題認證證來提升和改變自己。如果你還在為了通過Salesforce CRT-261考古題認證考試苦苦掙扎地奮鬥，此時此刻Shobhadoshi可以給你排憂解難。 Shobhadoshi Salesforce的CRT-261考古題考試培訓資料是由考生在類比的情況下學習，你可以控制題型和一些問題以及每個測試的時間，在Shobhadoshi網站裏，你可以沒有壓力和焦慮來準備考試，同時也可以避免一些常見的錯誤，這樣你會獲得信心，在實際測試時能重複你的經驗，你將涵蓋各個領域和類別的微軟技術，幫助你成功的獲得認證。 也許在其他的網站或書籍上，你也可以沒瞭解到相關的培訓資料。

Salesforce Service Cloud Consultant CRT-261 在這種情況下，如果一個資格都沒有就趕不上別人了。

Salesforce Service Cloud Consultant CRT-261考古題 - Certification Preparation for Service Cloud Consultant 我們的培訓資料是由專家帶來的最新的研究材料，你總是得到最新的研究材料，保證你的成功會與我們Shobhadoshi同在，我們幫助你，你肯定從我們這裏得到最詳細最準確的考題及答案，我們培訓工具定期更新，不斷變化的考試目標。 我們保證CRT-261 學習指南考古題的品質，百分之百通過考試，對于購買我們網站CRT-261 學習指南題庫的客戶，還可以享受一年更新服務。在Salesforce的CRT-261 學習指南考試題庫頁面中，我們擁有所有最新的考古題，由Shobhadoshi資深認證講師和經驗豐富的技術專家精心編輯而來，完整覆蓋最新試題。

敢於追求，才是精彩的人生，如果有一天你坐在搖晃的椅子上，回憶起自己的往事，會發出會心的一笑，那麼你的人生是成功的。 你想要成功的人生嗎？那就趕緊使用Shobhadoshi Salesforce的CRT-261考古題考試培訓資料吧，它包括了試題及答案，對每位IT認證的考生都非常使用，它的成功率高達100%，心動不如行動 ，趕緊購買吧。

Salesforce CRT-261考古題 - 選擇Shobhadoshi可以100%幫助你通過考試。

Shobhadoshi不僅可以成就你的夢想，而且還會為你提供一年的免費更新和售後服務。Shobhadoshi給你提供的練習題的答案是100%正確的，可以幫助你通過Salesforce CRT-261考古題的認證考試的。你可以在網上免費下載Shobhadoshi為你提供的部分Salesforce CRT-261考古題的認證考試的練習題和答案作為嘗試。

Shobhadoshi的經驗豐富的專家團隊開發出了針對Salesforce CRT-261考古題 認證考試的有效的培訓計畫，很適合參加Salesforce CRT-261考古題 認證考試的考生。Shobhadoshi為你提供的都是高品質的產品，可以讓你參加Salesforce CRT-261考古題 認證考試之前做模擬考試，可以為你參加考試做最好的準備。

CRT-261 PDF DEMO:

QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

Fortinet NSE7_OTS-7.2 - 很多人都認為要通過一些高難度的IT認證考試是需要精通很多IT專業知識。 ISTQB CTAL_TM_001 - 如今檢驗人才能力的辦法之一就是IT認證考試，但是IT認證考試不是很容易通過的。 Microsoft MS-700-KR - 如果你考試失敗，我們將全額退款。 你可以現在就獲得Salesforce的Python Institute PCET-30-01考試認證，我們Shobhadoshi有關於Salesforce的Python Institute PCET-30-01考試的完整版本，你不需要到處尋找最新的Salesforce的Python Institute PCET-30-01培訓材料，因為你已經找到了最好的Salesforce的Python Institute PCET-30-01培訓材料，放心使用我們的試題及答案，你會完全準備通過Salesforce的Python Institute PCET-30-01考試認證。 Salesforce的Microsoft GH-500考試認證是當代眾多考試認證中最有價值的考試認證之一，在近幾十年裏，電腦科學教育已獲得了世界各地人們絕大多數的關注，它每天都是IT資訊技術領域的必要一部分，所以IT人士通過Salesforce的Microsoft GH-500考試認證來提高自己的知識，然後在各個領域突破。

Updated: May 28, 2022