Shobhadoshi的產品不僅幫助客戶100%通過第一次參加的Salesforce CRT-261考題套裝 認證考試,而且還可以為客戶提供一年的免費線上更新服務,第一時間將最新的資料推送給客戶,讓客戶瞭解到最新的考試資訊。所以Shobhadoshi不僅是個產品品質很好的網站,還是個售後服務很好的網站。 Shobhadoshi提供的所有關於Salesforce CRT-261考題套裝 認證考試練習題及答案品質都是是很高的,和真實的考試題目有95%的相似性。Shobhadoshi是值得你擁有的。 關於CRT-261考題套裝考試的問題,我們Shobhadoshi擁有一個偉大的良好品質,將是最值得信賴的來源,從成千上萬的大量註冊部門的回饋,大量的深入分析,我們是在一個位置以確定哪些供應商將為你提供更新和相關CRT-261考題套裝練習題和優秀的高品質CRT-261考題套裝實踐的檢驗。
對于CRT-261 - Certification Preparation for Service Cloud Consultant考題套裝認證是評估職員在公司所具備的能力和知識,而如何獲得Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant考題套裝認證是大多數考生面臨的挑戰性的問題。 使用Shobhadoshi的CRT-261 題庫更新考古題以後你不僅可以一次輕鬆通過考試,還可以掌握考試要求的技能。想通過學習Salesforce的CRT-261 題庫更新認證考試的相關知識來提高自己的技能,讓別人更加認可你嗎?Salesforce的考試可以讓你更好地提升你自己。
作為IT認證考試學習資料的專業團隊,Shobhadoshi是您獲得高品質學習資料的來源。無論您需要尋找什么樣子的Salesforce CRT-261考題套裝考古題我們都可以提供,借助我們的CRT-261考題套裝學習資料,您不必浪費時間去閱讀更多的參考書,只需花費20 – 30小時掌握我們的Salesforce CRT-261考題套裝題庫問題和答案,就可以順利通過考試。我們為您提供PDF版本的和軟件版,還有在線測試引擎題庫,其中CRT-261考題套裝軟件版本的題庫,可以模擬真實的考試環境,以滿足大家的需求,這是最優秀的CRT-261考題套裝學習資料。
Shobhadoshi提供的培訓工具包含關於Salesforce CRT-261考題套裝認證考試的學習資料及類比訓練題,更重要的是還會給出跟考試很接近的練習題和答案。選擇Shobhadoshi可以保證你可以在短時間內學習及加強IT專業方面的知識,還可以以高分數通過Salesforce CRT-261考題套裝的認證考試。
不過只要你找對了捷徑,通過考試也就變得容易許多了。這就不得不推薦Shobhadoshi的考試考古題了,它可以讓你少走許多彎路,節省時間幫助你考試合格。
QUESTION NO: 1
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 2
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
很多準備參加Salesforce CompTIA DA0-002 認證考試的考生在網上也許看到了很多網站也線上提供有關Salesforce CompTIA DA0-002 認證考試的資源。 擁有高品質的考題資料,能幫助考生通過第一次嘗試的Snowflake DEA-C02考試。 WGU Cybersecurity-Architecture-and-Engineering - 如果你考試失敗,我們會全額退款給你。 Adobe AD0-E605認證考試培訓工具的內容是由IT行業專家帶來的最新的考試研究材料組成 UiPath UiPath-SAIAv1 - 這樣花少量的時間和金錢換取如此好的結果,是值得的。
Updated: May 28, 2022
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-10
問題數量:198題
Salesforce CRT-261 考題套裝
下載免費試用
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-10
問題數量:198題
Salesforce CRT-261 認證考試解析
下載免費試用
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-10
問題數量:198題
Salesforce CRT-261 考題資源
下載免費試用