Shobhadoshi是一個專門提供IT認證考試資料的網站，它的考試資料通過率達到100%，這也是大多數考生願意相信Shobhadoshi網站的原因之一，Shobhadoshi網站一直很關注廣大考生的需求，以最大的能力在滿足考生們的需要，Shobhadoshi Salesforce的CRT-261熱門認證考試培訓資料是一個空前絕後的IT認證培訓資料，有了它，你將來的的職業生涯將風雨無阻。 我們的Shobhadoshi提供的試題及答案和真正的試題有95%的相似性。使用Shobhadoshi的培訓工具，您的Salesforce CRT-261熱門認證 認證考試是可以很輕鬆的通過的。 你在煩惱什麼呢？是因為Salesforce的CRT-261熱門認證認證考試而煩惱嗎？確實，CRT-261熱門認證考試是一門很難通過的考試。

Salesforce Service Cloud Consultant CRT-261 因為這是一個可以保證一次通過考試的資料。

當你購買我們CRT-261 - Certification Preparation for Service Cloud Consultant熱門認證的考試培訓材料，你所得到的培訓資料有長達一年的免費更新期，你可以隨時延長更新訂閱時間，讓你有更久的時間來準備考試。 周圍有很多朋友都通過了Salesforce的CRT-261 熱門考古題認證考試嗎？他們都是怎麼做到的呢？就讓Shobhadoshi的網站來告訴你吧。Shobhadoshi的CRT-261 熱門考古題考古題擁有最新最全的資料，為你提供優質的服務，是能讓你成功通過CRT-261 熱門考古題認證考試的不二選擇，不要再猶豫了，快來Shobhadoshi的網站瞭解更多的資訊，讓我們幫助你通過考試吧。

通過 Salesforce的CRT-261熱門認證的考試認證不僅僅是驗證你的技能，但也證明你的專業知識和你的證書，你的老闆沒有白白雇傭你，目前的IT行業需要一個可靠的 Salesforce的CRT-261熱門認證的考試的來源，Shobhadoshi是個很好的選擇，CRT-261熱門認證的考試縮短在最短的時間內，這樣不會浪費你的錢和精力。還會讓你又一個美好的前程。

Salesforce CRT-261熱門認證 - 其實想要通過考試是有竅門的。

我們Shobhadoshi為你在真實的環境中找到真正的Salesforce的CRT-261熱門認證考試準備過程，如果你是初學者和想提高你的教育知識或專業技能，Shobhadoshi Salesforce的CRT-261熱門認證考試考古題將提供給你，一步步實現你的願望，你有任何關於考試的問題，我們Shobhadoshi Salesforce的CRT-261熱門認證幫你解決，在一年之內，我們提供免費的更新，請你多關注一下我們網站。

我們提供給您最近更新的CRT-261熱門認證題庫資料，來確保您通過認證考試，如果您一次沒有通過考試，我們將給您100%的退款保證。Salesforce CRT-261熱門認證是IT專業人士的首選，特別是那些想晉升的IT職員。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 2
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C

QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

你在擔心如何通過可怕的Salesforce的SAP C_S4CPB_2502考試嗎？不用擔心，有Shobhadoshi Salesforce的SAP C_S4CPB_2502考試培訓資料在手，任何IT考試認證都變得很輕鬆自如。 通過使用我們上述題庫資料幫助你完成高品質的Huawei H20-722_V1.0認證，無論你擁有什么設備，我們題庫資料都支持安裝使用。 Psychiatric Rehabilitation Association CPRP - Shobhadoshi就是一個能成就很多IT專業人士夢想的網站。 我們的考試練習題和答案準確性高，培訓材料覆蓋面大，不斷的更新和彙編，可以為你提供一個準確性非常高的考試準備，選擇了Shobhadoshi可以為你節約大量時間，可以讓你提早拿到Salesforce ATLASSIAN ACP-100認證證書，可以提早讓你成為Salesforce IT行業中的專業人士。 你正在為了怎樣通過Salesforce的Salesforce B2B-Solution-Architect考試絞盡腦汁嗎？Salesforce的Salesforce B2B-Solution-Architect考試的認證資格是當代眾多IT認證考試中最有價值的資格之一。

Updated: May 28, 2022