購買了Shobhadoshi的產品你就可以很容易地獲得Salesforce的認證證書,這樣你在IT行業中又有了個非常大的提升。一般的Salesforce認證考試是IT專家利用專業經驗研究出來的考試題和答案。而Shobhadoshi正好有這些行業專家為你提供這些考試練習題和答案來幫你順利通過考試。 人生有太多的變數和未知的誘惑,所以我們趁年輕時要為自己打下堅實的基礎,你準備好了嗎?Shobhadoshi Salesforce的CRT-261最新考題考試培訓資料將是最好的培訓資料,它的效果將是你終生的伴侶,作為IT行業的你,你體會到緊迫感了嗎?選擇Shobhadoshi,你將打開你的成功之門,裏面有最閃耀的光芒等得你去揮灑,加油! Shobhadoshi是一個個信譽很高的專門為參加Salesforce CRT-261最新考題認證考試的IT專業人士提供模擬題及練習題和答案的網站。
Salesforce Service Cloud Consultant CRT-261最新考題 - Certification Preparation for Service Cloud Consultant Shobhadoshi提供的培訓資料和正式的考試內容是非常接近的。 我們的最新 CRT-261 試題認證PDF和軟件版本具有最新更新的問題解答,涵蓋了所有考試題目和課題大綱,在線測試引擎測試可以幫助您準備并熟悉實際考試情況。在您決定購買我們產品之前,您可以先免費嘗試Salesforce 最新 CRT-261 試題 PDF版本的DEMO,此外,我們還提供全天24/7的在線支持,以便為客戶提供最好的便利服務。
如果你考試失敗,我們會全額退款的。Shobhadoshi的資深專家利用他們豐富的知識和經驗研究出來的關於Salesforce CRT-261最新考題 認證考試的練習題和答案和真實考試的試題有95%的相似性。我相信你對我們的產品將會很有信心。
為了對你們有更多的幫助,我們Shobhadoshi Salesforce的CRT-261最新考題可在互聯網上消除這些緊張的情緒,CRT-261最新考題學習材料範圍從官方Salesforce的CRT-261最新考題認證培訓課程Salesforce的CRT-261最新考題自學培訓指南,Shobhadoshi的CRT-261最新考題考試和實踐,CRT-261最新考題線上考試,CRT-261最新考題學習指南, 都可在網上。我們Shobhadoshi設計的CRT-261最新考題模擬培訓包,可以幫助你毫不費力的通過考試,現在你不要花太多的時間和金錢,只要你擁有了本站的學習資料,只要按照指示,關注於考試的問題,你將很容易的獲得認證。
要做就做一個勇往直前的人,那樣的人生才有意義。人生舞臺的大幕隨時都可能拉開,關鍵是你願意表演,還是選擇躲避,能把在面前行走的機會抓住的人,十有八九都是成功的。
QUESTION NO: 1
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 2
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 3
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
The Open Group OGA-032 - 在這個人才濟濟的社會,人們不斷提高自己的知識想達到更高的水準,但是國家對尖端的IT人員需求量還在不斷擴大,國際上更是如此。 HP HPE7-A08 - ”這是來自安西教練的一句大家都熟知的名言。 選擇Shobhadoshi Salesforce的HP HP2-I81考試培訓資料是個不錯選擇,它會幫助我們順利通過考試,這也是通往成功的最佳捷徑,每個人都有可能成功,關鍵在於選擇。 Huawei H20-713_V1.0 - 這個考試的認證資格可以證明你擁有很高的技能。 Shobhadoshi的IT專家團隊利用他們的經驗和知識不斷的提升考試培訓材料的品質,來滿足每位考生的需求,保證考生第一次參加Salesforce SAP C-WME-2506認證考試順利的通過,你們通過購買Shobhadoshi的產品總是能夠更快得到更新更準確的考試相關資訊,Shobhadoshi的產品的覆蓋面很大很廣,可以為很多參加IT認證考試的考生提供方便,而且準確率100%,能讓你安心的去參加考試,並通過獲得認證。
Updated: May 28, 2022
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-11
問題數量:198題
Salesforce CRT-261 最新題庫
下載免費試用
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-11
問題數量:198題
Salesforce CRT-261 新版題庫上線
下載免費試用
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-11
問題數量:198題
Salesforce CRT-261 熱門認證
下載免費試用