我們Shobhadoshi的Salesforce的Service-Cloud-Consultant題庫更新資訊考試培訓資料是以PDF和軟體格式提供，它包含Shobhadoshi的Salesforce的Service-Cloud-Consultant題庫更新資訊考試的試題及答案，你可能會遇到真實的Service-Cloud-Consultant題庫更新資訊考試，這些問題堪稱完美，和可行之的有效的方法，在任何Salesforce的Service-Cloud-Consultant題庫更新資訊考試中獲得成功，Shobhadoshi Salesforce的Service-Cloud-Consultant題庫更新資訊 全面涵蓋所有教學大綱及複雜問題，Shobhadoshi的Salesforce的Service-Cloud-Consultant題庫更新資訊 考試的問題及答案是真正的考試挑戰，你必須要擦亮你的技能和思維定勢。 快來購買Service-Cloud-Consultant題庫更新資訊考古題吧！如果您想要真正的考試模擬，那就選擇我們的Service-Cloud-Consultant題庫更新資訊題庫在線測試引擎版本，支持多個設備安裝，還支持離線使用。Shobhadoshi為考生提供真正有效的考試學習資料，充分利用我們的Salesforce Service-Cloud-Consultant題庫更新資訊題庫問題和答案，可以節約您的時間和金錢。 我們Shobhadoshi網站是個歷史悠久的Salesforce的Service-Cloud-Consultant題庫更新資訊考試認證培訓資料網站。

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但是事實情況是它通過率確很低。Salesforce Service-Cloud-Consultant題庫更新資訊認證考試是目前IT人士報名參加的考試中很受歡迎的一個認證考試。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A

QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C

QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D

QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A

QUESTION NO: 5
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D

H3C GB0-713-ENU - Shobhadoshi是一个为考生们提供IT认证考试的考古題并能很好地帮助大家的网站。 所以Shobhadoshi是你參加Salesforce Fortinet FCSS_SASE_AD-25 認證考試的最好的選擇，也是你成功的最好的保障。 不放棄下一秒就是希望，趕緊抓住您的希望吧，選擇VMware 6V0-21.25考古題，助您順利通過考試！ Shobhadoshi是個很好的為Salesforce SAP C-S4TM-2023 認證考試提供方便的網站。 雖然我們的Microsoft MB-500考古題通過率高達98%，但是我們有退款保證來保護客戶的利益，如果您的Microsoft MB-500考試失敗了，我們退還你的購買費用，所有考生可以放心購買。

Updated: May 28, 2022