因為這個考古題包括了真實考試中的所有試題，所以只是這樣你也可以通過考試。選擇捷徑、使用技巧是為了更好地獲得成功。如果你想獲得一次就通過Service-Cloud-Consultant信息資訊認證考試的保障，那麼Shobhadoshi的Service-Cloud-Consultant信息資訊考古題是你唯一的、也是最好的選擇。 Shobhadoshi能夠幫你簡單地通過Salesforce Service-Cloud-Consultant信息資訊認證考試。Salesforce Service-Cloud-Consultant信息資訊認證證書可以加強你的就業前景，可以開發很多好的就業機會。 我們提供最新的PDF和軟件版本的問題和答案，可以保證考生的Service-Cloud-Consultant信息資訊考試100%通過。

Salesforce Service Cloud Consultant Service-Cloud-Consultant Shobhadoshi可以為你提供最好最新的考試資源。

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Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D

QUESTION NO: 2
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A

QUESTION NO: 3
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C

QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D

QUESTION NO: 5
A Global company requires public documents to be translated into multiple languages.
Which implementation should the consultant recommend?
A. Classic Knowledge
B. Salesforce Content
C. Lightning Knowledge
D. Salesforce Files
Answer: A

ShobhadoshiのScaled Agile SAFe-Agilist考古題是你成功的捷徑。 當你購買我們Huawei H19-483_V1.0的考試培訓材料，你所得到的培訓資料有長達一年的免費更新期，你可以隨時延長更新訂閱時間，讓你有更久的時間來準備考試。 周圍有很多朋友都通過了Salesforce的ISTQB CTAL-TM-001認證考試嗎？他們都是怎麼做到的呢？就讓Shobhadoshi的網站來告訴你吧。 HP HP2-I79 - 還會讓你又一個美好的前程。 經過我們確認之后，就會處理您的請求，這樣客戶擁有足夠的保障放心購買我們的Salesforce CompTIA N10-009考古題。

Updated: May 28, 2022