你瞭解Shobhadoshi的CRT-261考題考試考古題嗎？為什麼用過的人都讚不絕口呢？是不是很想試一試它是否真的那麼有效果？趕快點擊Shobhadoshi的網站去下載吧，每個問題都有提供demo，覺得好用可以立即購買。你購買了考古題以後還可以得到一年的免費更新服務，一年之內，只要你想更新你擁有的資料，那麼你就可以得到最新版。有了這個資料你就能輕鬆通過CRT-261考題考試，獲得資格認證。 選擇Shobhadoshi的產品卻可以讓你花少量的錢，一次性安全通過考試。我相信在如今時間如此寶貴的社會裏，Shobhadoshi更適合你的選擇。 購買我們的Salesforce CRT-261考題題庫資料可以保證考生一次性通過考試，這是值得大家信賴的題庫網站，可以幫大家減少考試成本，節約時間，是上班族需要獲取CRT-261考題認證的最佳選擇。

你也會很快很順利的通過Salesforce CRT-261考題的認證考試。

Shobhadoshi為Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant考題 認證考試提供的培訓方案只需要20個小時左右的時間就能幫你鞏固好相關專業知識，讓你為第一次參加的Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant考題 認證考試做好充分的準備。 Shobhadoshi提供的培訓資料是由很多IT資深專家不斷利用自己的經驗和知識研究出來的，品質很好，準確性很高。一旦你選擇了我們Shobhadoshi，不僅能夠幫你通過Salesforce 最新 CRT-261 考古題 認證考試和鞏固自己的IT專業知識，還可以享用一年的免費售後更新服務。

Shobhadoshi Salesforce的CRT-261考題考試培訓資料得到廣大考生的稱譽已經不是最近幾天的事情了，說明Shobhadoshi Salesforce的CRT-261考題考試培訓資料信得過，確實可以幫助廣大考生通過考試，讓考生沒有後顧之憂，Shobhadoshi Salesforce的CRT-261考題考試培訓資料暢銷和同行相比一直遙遙領先，率先得到廣大消費者的認可，口碑當然不用說，如果你要參加 Salesforce的CRT-261考題考試，就趕緊進Shobhadoshi這個網站，相信你一定會得到你想要的，不會錯過就不會後悔，如果你想成為最專業最受人矚目的IT專家，那就趕緊加入購物車吧。

Salesforce CRT-261考題 - 這樣你就可以一直擁有最新的試題資料。

Shobhadoshi的CRT-261考題資料的命中率高達100%。它可以保證每個使用過它的人都順利通過考試。當然，這也並不是說你就完全不用努力了。你需要做的就是，認真學習這個資料裏出現的所有問題。只有這樣，在考試的時候你才可以輕鬆應對。怎麼樣？Shobhadoshi的資料可以讓你在準備考試時節省很多的時間。它是你通過CRT-261考題考試的保障。想要這個資料嗎？那就快點擊Shobhadoshi的網站來購買吧。另外，你也可以在購買之前先試用一下資料的樣本。这样你就可以亲自确定资料的质量如何了。

你可以提前感受到真實的考試。這樣你在真實的考試中就不會感到緊張。

CRT-261 PDF DEMO:

QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

QUESTION NO: 2
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

SAP C-TFG61-2405 - 不要再猶豫了，如果想體驗一下考古題的內容，那麼快點擊Shobhadoshi的網站獲取吧。 Nutanix NCP-US - 使用了Shobhadoshi的考古題，你在參加考試時完全可以應付自如，輕鬆地獲得高分。 你想在IT行業中大顯身手嗎，你想得到更專業的認可嗎？快來報名參加Splunk SPLK-1004資格認證考試進一步提高自己的技能吧。 成千上萬的IT考生通過我們的產品成功通過考試，該NREMT EMT考古題的品質已被廣大考生檢驗。 一些通過Amazon AWS-Solutions-Associate-KR考試的考生成為了我們的回頭客，他們說選擇Shobhadoshi就意味著選擇成功。

Updated: May 28, 2022