Field-Service-Lightning-Consultant證照考試介紹

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Field-Service-Lightning-Consultant PDF DEMO:

QUESTION NO: 1
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C

QUESTION NO: 2
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D

QUESTION NO: 3
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B

QUESTION NO: 4
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B

QUESTION NO: 5
Universal Containers wants to reduce their mean-time-to-service. Which three Field Service processes should a Consultant recommend to accomplish this goal? Choose 3 answers.
A. Adjust Scheduling Policy
B. Dispatching
C. Customer Entitlements
D. Scheduling
E. Knowledge Base
Answer: A,B,E

對于購買我們Microsoft PL-900題庫的考生,可以為你提供一年的免費跟新服務。 CompTIA CAS-004 - 另外,如果你想更多地了=瞭解考試相關的知識,它也可以滿足你的願望。 使用我們的ACFE CFE-Fraud-Prevention-and-Deterrence考試題庫進行考前復習,可以節約你大量的學習時間和費用,這是最適合獲得ACFE CFE-Fraud-Prevention-and-Deterrence認證的所必須的學習資料。 為了能順利通過考試,持有完全版的Salesforce Microsoft SC-100-KR題庫資料是必要的,你就能輕松通過想要的認證考試。 通過Salesforce GIAC GCIP的認證考試可以提高你的IT職業技能。

Updated: May 28, 2022

Field-Service-Lightning-Consultant證照考試 & Salesforce Certified Field-Service-Lightning-Consultant真題材料

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考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-11
問題數量:303題
Salesforce Field-Service-Lightning-Consultant 考試心得

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考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-11
問題數量:303題
Salesforce Field-Service-Lightning-Consultant 最新題庫資源

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在線測試引擎

考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-11
問題數量:303題
Salesforce Field-Service-Lightning-Consultant 考題寶典

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