Field-Service-Lightning-Consultant考試大綱介紹

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Field-Service-Lightning-Consultant PDF DEMO:

QUESTION NO: 1
Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site. The starting point of the SLA is when the
Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed. Which three configurations should a Consultant implement to ensure this can be achieved? Choose

QUESTION NO: 2
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B

QUESTION NO: 3
Universal Containers' Customers typically like to be served by the same Technician that completed the initial installation. How should a Consultant implement this rule?
A. Add all other Resources as Excluded Resources.
B. Add the Resource as a Required Resource.
C. Add the Resource as a Preferred Resource.
D. Add the Account as one of the Resource Skills.
Answer: C

QUESTION NO: 4
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D

QUESTION NO: 5
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C

所以,只要你好好學習這個考古題,那麼通過Google Associate-Cloud-Engineer考試就不再是難題了。 對於Palo Alto Networks XSIAM-Analyst認證考試,你是怎麼想的呢?作為非常有人氣的Salesforce認證考試之一,這個考試也是非常重要的。 Shobhadoshi的Salesforce CRT-450考古題是最新最全面的考試資料,一定可以給你通過考試的勇氣與自信。 所有購買Huawei H28-213_V1.0題庫的客戶都將得到一年的免費升級服務,這讓您擁有充裕的時間來完成考試。 VMware 6V0-21.25 - 而且,Shobhadoshi也是當前市場上最值得你信賴的網站。

Updated: May 28, 2022

Field-Service-Lightning-Consultant考試大綱 - Salesforce Certified Field-Service-Lightning-Consultant題庫最新資訊

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考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-07
問題數量:303題
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考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-07
問題數量:303題
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考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-07
問題數量:303題
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