Shobhadoshi能100%保證你首次參加Salesforce Service-Cloud-Consultant考古題 認證考試就可以成功通過。我們給你提供的考試練習題和答案將在你考試的時候會出現。當你選擇了我們的幫助，Shobhadoshi承諾給你一份準確而全面的考試資料，而且會給你提供一年的免費更新服務。 所有的IT專業人士熟悉的Salesforce的Service-Cloud-Consultant考古題考試認證，夢想有有那頂最苛刻的認證，你可以得到你想要的職業生涯，你的夢想。通過Shobhadoshi Salesforce的Service-Cloud-Consultant考古題考試培訓資料，你就可以得到你想要得的。 根據過去的考試題和答案的研究，Shobhadoshi提供的Salesforce Service-Cloud-Consultant考古題練習題和真實的考試試題有緊密的相似性。

Salesforce Service Cloud Consultant Service-Cloud-Consultant 這樣，Shobhadoshi的資料就可以有很高的命中率。

Salesforce的Service-Cloud-Consultant - Salesforce Certified Service cloud consultant考古題考試認證是屬於那些熱門的IT認證，也是雄心勃勃的IT專業人士的夢想，這部分考生需要做好充分的準備，讓他們在Service-Cloud-Consultant - Salesforce Certified Service cloud consultant考古題考試中獲得最高分，使自己的配置檔相容市場需求。 因為只有這樣你才能更好地準備考試。最近，Shobhadoshi開始提供給大家很多關於IT認證考試的最新的資料。

有人問，成功在哪里？我告訴你，成功就在Shobhadoshi。選擇Shobhadoshi就是選擇成功。Shobhadoshi Salesforce的Service-Cloud-Consultant考古題考試培訓資料是幫助所有IT認證的考生通過認證的，它針對Salesforce的Service-Cloud-Consultant考古題考試認證的，經過眾多考生反映，Shobhadoshi Salesforce的Service-Cloud-Consultant考古題考試培訓資料在考生中得到了很大的反響，建立了很好的口碑，說明選擇Shobhadoshi Salesforce的Service-Cloud-Consultant考古題考試培訓資料就是選擇成功。

Salesforce Service-Cloud-Consultant考古題 - 他們都在IT行業中有很高的權威。

眾所周知，Service-Cloud-Consultant考古題認證在IT認證中有很大的影響力，近年來，該認證已經成為許多成功IT公司的“進門”標準。想快速通過認證考試，可以選擇我們的Salesforce Service-Cloud-Consultant考古題考古題。選擇我們Shobhadoshi網站，您不僅可以通過熱門的Service-Cloud-Consultant考古題考試，而且還可以享受我們提供的一年免費更新服務。擁有Salesforce Service-Cloud-Consultant考古題認證可以幫助在IT領域找工作的人獲得更好的就業機會，也將會為成功的IT事業做好鋪墊。

現在很多IT專業人士都一致認為Salesforce Service-Cloud-Consultant考古題 認證考試的證書就是登上IT行業頂峰的第一塊墊腳石。因此Salesforce Service-Cloud-Consultant考古題認證考試是一個很多IT專業人士關注的考試。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D

QUESTION NO: 2
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D

QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D

QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C

QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A

題庫所有的問題和答案都與真實的考試相關，我們的Salesforce Psychiatric Rehabilitation Association CFRP軟件版本的題庫可以讓您體驗真實的考試環境，支持多臺電腦安裝使用。 ISTQB CTAL-TM-KR - 很多選擇使用Shobhadoshi的產品的考生一次性通過了IT相關認證考試，經過他們回饋證明了我們的Shobhadoshi提供的幫助是很有效的。 Shobhadoshi是一個專門為IT認證考試人員提供培訓工具的專業網站，也是一個能幫你通過ATLASSIAN ACP-120考試很好的選擇。 Salesforce Amazon SAA-C03-KR 是個能對生活有改變的認證考試。 HP HPE7-A06 - Shobhadoshi的產品是由很多的資深IT專家利用他們的豐富的知識和經驗針對IT相關認證考試研究出來的。

Updated: May 28, 2022