Salesforce FSL-201證照指南 是一個專業知識和技能的認證考試。在IT行業中找工作，很多人力資源經理在面試時會參考你有哪些Salesforce相關的I認證證書。如果你擁有Salesforce FSL-201證照指南認證證書，顯然可以提高你的競爭力。 在購買Shobhadoshi的FSL-201證照指南考古題之前，你還可以下載免費的考古題樣本作為試用。這樣你就可以自己判斷這個資料是不是適合自己。 我們會在互聯網上免費提供部分關於Salesforce FSL-201證照指南 認證考試的練習題讓嘗試，您會發現Shobhadoshi的練習題是最全面的，是你最想要的。

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眾所周知，FSL-201證照指南認證在IT認證中有很大的影響力，近年來，該認證已經成為許多成功IT公司的“進門”標準。想快速通過認證考試，可以選擇我們的Salesforce FSL-201證照指南考古題。選擇我們Shobhadoshi網站，您不僅可以通過熱門的FSL-201證照指南考試，而且還可以享受我們提供的一年免費更新服務。擁有Salesforce FSL-201證照指南認證可以幫助在IT領域找工作的人獲得更好的就業機會，也將會為成功的IT事業做好鋪墊。

現在很多IT專業人士都一致認為Salesforce FSL-201證照指南 認證考試的證書就是登上IT行業頂峰的第一塊墊腳石。因此Salesforce FSL-201證照指南認證考試是一個很多IT專業人士關注的考試。

FSL-201 PDF DEMO:

QUESTION NO: 1
Dispatches at Universal Containers want to ensure the Resource being assigned to a Work
Order has the correct training. What should a Consultant implement to accomplish this requirement?
A. Set up Skill Requirements, Define Work Types, Set up Routing Rules.
B. Define Skills, Set up Skill Requirements, and Set up Resources Skills
C. Define Work Types, Define Work Order Status, Set up Resource Skills
D. Set up Service Locations, Set up Location Skills, Define Work Types
Answer: B

QUESTION NO: 2
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
B. Average time to repair: The average time required to repair or install as asset.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. First time fix rate: The percentage of on-site service requests resolved on the first visit.
Answer: C

QUESTION NO: 3
Universal Containers maintains their service level agreements at the customer level only. How can a Consultant ensure agents can verify coverage?
A. Create Milestones, set up Entitlement Process, display the related List on the Work Order Page
Layout.
B. Set up Entitlement Process, set up Service Contracts, display the related List on the Contact page
Layout.
C. Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout
.
D. Create Contract Line Items, set up Entitlement Process, display the related List on the Asset Page
Layout.
Answer: C

QUESTION NO: 4
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate. Which two recommendations should a
Consultant make? Choose 2 answers.
A. Publish training documentation in a closed chatter group.
B. Publish pre-release documentation on the Customer Community.
C. Increase training to Field Service Technicians
D. Increase training to Sales Representatives.
Answer: B,C

QUESTION NO: 5
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory.
Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?
A. Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line
Item; mark the parent Work Order as "In Progress."
B. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as
"Cancelled."
C. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Cannot Complete".
D. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Closed"
Answer: C

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Updated: May 28, 2022