什麼是Shobhadoshi Salesforce的FSL-201考試備考經驗考試認證培訓資料？網上有很多網站提供Shobhadoshi Salesforce的FSL-201考試備考經驗考試培訓資源，我們Shobhadoshi為你提供最實際的資料，我們Shobhadoshi專業的人才隊伍，認證專家，技術人員，以及全面的語言大師總是在研究最新的Salesforce的FSL-201考試備考經驗考試，因此，真正相通過Salesforce的FSL-201考試備考經驗考試認證，就請登錄Shobhadoshi網站，它會讓你靠近你成功的曙光，一步一步進入你的夢想天堂。 對于希望獲得FSL-201考試備考經驗認證的專業人士來說，我們考古題是復習并通過考試的可靠題庫，同時幫助準備參加認證考試考生獲得FSL-201考試備考經驗認證。我們確保為客戶提供高品質的Salesforce FSL-201考試備考經驗考古題資料，這是我們聘請行業中最資深的專家經過整理而來，保證大家的考試高通過率。 如果你擁有了Shobhadoshi Salesforce的FSL-201考試備考經驗考試培訓資料，我們將免費為你提供一年的更新，這意味著你總是得到最新的考試認證資料，只要考試目標有所變化，以及我們的學習材料有所變化，我們將在第一時間為你更新。

快點購買Shobhadoshi的FSL-201考試備考經驗考古題吧。

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FSL-201 PDF DEMO:

QUESTION NO: 1
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
B. Average time to repair: The average time required to repair or install as asset.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. First time fix rate: The percentage of on-site service requests resolved on the first visit.
Answer: C

QUESTION NO: 2
Universal Containers maintains their service level agreements at the customer level only. How can a Consultant ensure agents can verify coverage?
A. Create Milestones, set up Entitlement Process, display the related List on the Work Order Page
Layout.
B. Set up Entitlement Process, set up Service Contracts, display the related List on the Contact page
Layout.
C. Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout
.
D. Create Contract Line Items, set up Entitlement Process, display the related List on the Asset Page
Layout.
Answer: C

QUESTION NO: 3
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate. Which two recommendations should a
Consultant make? Choose 2 answers.
A. Publish training documentation in a closed chatter group.
B. Publish pre-release documentation on the Customer Community.
C. Increase training to Field Service Technicians
D. Increase training to Sales Representatives.
Answer: B,C

QUESTION NO: 4
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory.
Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?
A. Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line
Item; mark the parent Work Order as "In Progress."
B. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as
"Cancelled."
C. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Cannot Complete".
D. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Closed"
Answer: C

QUESTION NO: 5
The CFO for Universal Containers wants Work Orders to remain open until the Customer
Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.
A. Custom Work Order Escalation Rules
B. Custom Approval Process on Work Orders
C. Custom Work Order Status with Category
D. Custom Validation Rule on Work Orders
Answer: C,D

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Updated: May 28, 2022