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QUESTION NO: 1
The CFO for Universal Containers wants Work Orders to remain open until the Customer
Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.
A. Custom Work Order Escalation Rules
B. Custom Approval Process on Work Orders
C. Custom Work Order Status with Category
D. Custom Validation Rule on Work Orders
Answer: C,D
QUESTION NO: 2
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory.
Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?
A. Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line
Item; mark the parent Work Order as "In Progress."
B. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as
"Cancelled."
C. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Cannot Complete".
D. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Closed"
Answer: C
QUESTION NO: 3
Universal Containers provides installation, repair, and consulting services. When Technicians complete the work, they need to provide different reports for the installation, repair, and consulting services. Which two configurations should a Consultant recommend to meet this requirement?
Choose 2 answers
A. Assets
B. Work Types
C. Product Templates
D. Service Report Templates
Answer: B,D
QUESTION NO: 4
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate. Which two recommendations should a
Consultant make? Choose 2 answers.
A. Publish training documentation in a closed chatter group.
B. Publish pre-release documentation on the Customer Community.
C. Increase training to Field Service Technicians
D. Increase training to Sales Representatives.
Answer: B,C
QUESTION NO: 5
Universal Containers has an initiative to reduce their carbon footprint. What factor should a
Consultant recommend using in a Scheduling Policy to meet the above requirement?
A. Remove the Match Location Work Rule.
B. Give the Minimize Travel Service Objective the highest weight.
C. Remove the ASAP Service Objective.
D. Add the Maximum Travel From Home Work Rule.
Answer: B
Salesforce Appian ACD301認證證書可以加強你的就業前景,可以開發很多好的就業機會。 對于擁有高命中率的Salesforce USGBC LEED-Green-Associate考古題,還在等什么,趕快下載最新的題庫資料來準備考試吧! Shobhadoshi提供的Salesforce Cyber AB CMMC-CCP考試練習題和答案和真實的考試練習題和答案有很大的相似性。 由于IT行業的競爭力近年來有所增加,如果您需要提升自己的職業發展道路,Salesforce APM APM-PFQ認證就成為基本的選擇條件之一。 Shobhadoshi可以為你提供Salesforce CompTIA CAS-004認證考試的針對性訓練。
Updated: May 28, 2022
考試編碼:FSL-201
考試名稱:Salesforce - Implementing Field Service Lightning
更新時間:2025-06-07
問題數量:165題
Salesforce 免費下載 FSL-201 考題
下載免費試用
考試編碼:FSL-201
考試名稱:Salesforce - Implementing Field Service Lightning
更新時間:2025-06-07
問題數量:165題
Salesforce FSL-201 題庫資料
下載免費試用
考試編碼:FSL-201
考試名稱:Salesforce - Implementing Field Service Lightning
更新時間:2025-06-07
問題數量:165題
Salesforce 新版 FSL-201 考古題
下載免費試用