Shobhadoshi的考古題擁有100%的考試通過率。Shobhadoshi的考古題是眾多IT專家多年經驗的結晶，具有很高的價值。它不單單可以用於IT認證考試的準備，還可以把它當做提升自身技能的一個工具。 而Shobhadoshi是IT專業人士的最佳選擇，獲得CRT-261試題認證是IT職業發展的有力保證，我們高品質的題庫能幫助你做到這一點。CRT-261試題考試題庫也會不定期的更新，為你提供最有效的學習資料。 為了能順利通過考試，持有完全版的Salesforce CRT-261試題題庫資料是必要的，你就能輕松通過想要的認證考試。

它就是Shobhadoshi的CRT-261試題考古題。

我們都很清楚 Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant試題 認證考試在IT行業中的地位是駐足輕重的地位，但關鍵的問題是能夠拿到Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant試題的認證證書不是那麼簡單的。 選擇捷徑、使用技巧是為了更好地獲得成功。如果你想獲得一次就通過CRT-261 學習指南認證考試的保障，那麼Shobhadoshi的CRT-261 學習指南考古題是你唯一的、也是最好的選擇。

Salesforce CRT-261試題認證證書可以加強你的就業前景，可以開發很多好的就業機會。Shobhadoshi是一個很適合參加Salesforce CRT-261試題認證考試考生的網站，不僅能為考生提供Salesforce CRT-261試題認證考試相關的所有資訊，而且還為你提供一次不錯的學習機會。Shobhadoshi能夠幫你簡單地通過Salesforce CRT-261試題認證考試。

Salesforce CRT-261試題 - Shobhadoshi可以為你提供最好最新的考試資源。

通過這幾年IT行業不斷的發展與壯大，CRT-261試題考試已經成為Salesforce考試裏的里程碑，可以讓你成為IT的專業人士，有數以百計的線上資源，提供Salesforce的CRT-261試題考試的問題，為什麼大多數選擇Shobhadoshi，因為我們Shobhadoshi裏有一支龐大的IT精英團隊，專注於Salesforce的CRT-261試題考試的最新資料。讓你無障礙通過Salesforce的CRT-261試題考試認證。Shobhadoshi保證你第一次嘗試通過Salesforce的CRT-261試題考試取得認證，Shobhadoshi會和你站在一起，與你同甘共苦。

Shobhadoshi提供的產品品質是非常好的，而且更新的速度也是最快的。如果你購買了我們提供的Salesforce CRT-261試題認證考試相關的培訓資料，你是可以成功地通過Salesforce CRT-261試題認證考試。

CRT-261 PDF DEMO:

QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

有很多方法，以備你的 Salesforce的Cisco 300-510的考試，本站提供了可靠的培訓工具，以準備你的下一個Salesforce的Cisco 300-510的考試認證，我們Shobhadoshi Salesforce的Cisco 300-510的考試學習資料包括測試題及答案，我們的資料是通過實踐檢驗的軟體，我們將滿足所有的有關IT認證。 Shobhadoshi能夠幫你100%通過Salesforce HP HP2-I80 認證考試，如果你不小心沒有通過Salesforce HP HP2-I80 認證考試，我們保證會全額退款。 ISTQB CTAL-TM_001-KR - 我們Shobhadoshi培訓資料可以測試你在準備考試時的知識，也可以評估在約定的時間內你的表現。 Shobhadoshi是個能幫你快速通過Salesforce Amazon AIF-C01-KR 認證考試的網站，很多參加Salesforce Amazon AIF-C01-KR 認證考試的人花費大量的時間和精力，或者花錢報補習班，都是為了通過Salesforce Amazon AIF-C01-KR 認證考試。 Shobhadoshi是一個專門提供IT認證考試資料的網站，它的考試資料通過率達到100%，這也是大多數考生願意相信Shobhadoshi網站的原因之一，Shobhadoshi網站一直很關注廣大考生的需求，以最大的能力在滿足考生們的需要，Shobhadoshi Salesforce的Microsoft PL-900考試培訓資料是一個空前絕後的IT認證培訓資料，有了它，你將來的的職業生涯將風雨無阻。

Updated: May 28, 2022