所以,Shobhadoshi的CRT-261信息資訊考古題吧。你現在十分需要與CRT-261信息資訊認證考試相關的歷年考試問題集和考試參考書吧?每天忙於工作,你肯定沒有足夠的時間準備考試吧。所以,你很有必要選擇一個高效率的考試參考資料。 這個考古題包含實際考試中可能出現的一切問題。因此,只要你好好學習這個考古題,通過CRT-261信息資訊考試就會非常容易。 有了最新詳細的題庫和答案,為您的CRT-261信息資訊考試做好充分的準備,我們將保證您在考試中取得成功。
所以Shobhadoshi提供的資料的品質很高,具有很高權威性,絕對可以盡全力幫你通過Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant信息資訊 認證考試。 要想一次性通過Salesforce CRT-261 考古题推薦 認證考試您必須得有一個好的準備和一個完整的知識結構。Shobhadoshi為你提供的資源正好可以完全滿足你的需求。
你只需要獲得Shobhadoshi提供的Salesforce CRT-261信息資訊認證考試的練習題和答案做模擬測試,您是可以順利通過Salesforce CRT-261信息資訊 認證考試的。如果你有了Salesforce CRT-261信息資訊 認證證書,你的職業水準就超出很大部分人,你就可以獲得很大職位晉升機會。將Shobhadoshi的產品加入購物車吧,Shobhadoshi可以在互聯網上為你提供24小時線上客戶服務。
Salesforce的CRT-261信息資訊考試認證一直都是IT人士從不缺席的認證,因為它可以關係著他們以後的命運將如何。Salesforce的CRT-261信息資訊考試培訓資料是每個考生必備的考前學習資料,有了這份資料,考生們就可以義無反顧的去考試,這樣考試的壓力也就不用那麼大,而Shobhadoshi這個網站裏的培訓資料是考生們最想要的獨一無二的培訓資料,有了Shobhadoshi Salesforce的CRT-261信息資訊考試培訓資料,還有什麼過不了。
Shobhadoshi從使用過考古題的人們那裏得到了很多的好評。這是因為它確實能幫助考生們節省很多時間,並保證大家順利通過考試。
QUESTION NO: 1
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 2
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 3
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 4
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 5
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
The Open Group OGEA-101 - IT認定考試是現今社會、特別是IT行業中最受歡迎的考試。 對于Databricks Associate-Developer-Apache-Spark-3.5認證是評估職員在公司所具備的能力和知識,而如何獲得Salesforce Databricks Associate-Developer-Apache-Spark-3.5認證是大多數考生面臨的挑戰性的問題。 如果你取得了Microsoft AZ-500認證考試的資格,那麼你就可以更好地完成你的工作。 我們為您提供PDF版本的和軟件版,還有在線測試引擎題庫,其中PMI DAVSC軟件版本的題庫,可以模擬真實的考試環境,以滿足大家的需求,這是最優秀的PMI DAVSC學習資料。 所以,快點購買Shobhadoshi的Microsoft PL-900考古題吧。
Updated: May 28, 2022
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-10
問題數量:198題
Salesforce CRT-261 考古題分享
下載免費試用
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-10
問題數量:198題
Salesforce CRT-261 考題套裝
下載免費試用
考試編碼:CRT-261
考試名稱:Certification Preparation for Service Cloud Consultant
更新時間:2025-06-10
問題數量:198題
Salesforce CRT-261 題庫更新資訊
下載免費試用