在這裏我要說明的是這Shobhadoshi一個有核心價值的問題，所有Salesforce的CRT-261最新題庫資源考試都是非常重要的，但在個資訊化快速發展的時代，Shobhadoshi只是其中一個，為什麼大多數人選擇Shobhadoshi，是因為Shobhadoshi所提供的考題資料一定能幫助你通過測試，，為什麼呢，因為它提供的資料都是最新的培訓工具不斷更新，不斷變換的認證考試目標，為你提供最新的考試認證研究資料，有了Shobhadoshi Salesforce的CRT-261最新題庫資源，你看到考試將會信心百倍，不用擔心任何考不過的風險，讓你毫不費力的獲得認證。 如果你想知道Shobhadoshi的考古題是不是適合你，那麼先下載考古題的demo體驗一下吧。如果你想通過困難的CRT-261最新題庫資源認證考試，那麼在準備考試時不使用相關考試資料是絕對不行的。 Shobhadoshi Salesforce的CRT-261最新題庫資源考試認證培訓資料能幫助你實現你的理想，它擁有眾多考生實踐的證明，有了Shobhadoshi Salesforce的CRT-261最新題庫資源考試認證培訓資料，夢想之門將為你打開。

Salesforce Service Cloud Consultant CRT-261 它能給你100%的信心，讓你安心的參加考試。

Shobhadoshi的CRT-261 - Certification Preparation for Service Cloud Consultant最新題庫資源資料不僅能讓你通過考試，還可以讓你學到關於CRT-261 - Certification Preparation for Service Cloud Consultant最新題庫資源考試的很多知識。 Salesforce CRT-261 證照指南認證考試是目前IT人士報名參加的考試中很受歡迎的一個認證考試。通過了Salesforce CRT-261 證照指南認證考試不僅能使你工作和生活帶來提升，而且還能鞏固你在IT 領域的地位。

Shobhadoshi是一个为考生们提供IT认证考试的考古題并能很好地帮助大家的网站。Shobhadoshi通過活用前輩們的經驗將歷年的考試資料編輯起來，製作出了最好的CRT-261最新題庫資源考古題。考古題裏的資料包含了實際考試中的所有的問題，可以保證你一次就成功。

Salesforce CRT-261最新題庫資源 - Shobhadoshi有你們需要的最新最準確的考試資料。

在真實的生命裏，每樁偉業都有信心開始，並由信心跨出第一步。當你懷疑自己的知識水準，而在考試之前惡補時，你是否想到如何能讓自己信心百倍的通過這次 Salesforce的CRT-261最新題庫資源考試認證，不要著急，Shobhadoshi就是唯一能讓你通過考試的培訓資料網站，它的培訓資料包括試題及答案，它的通過率100%，有了Shobhadoshi Salesforce的CRT-261最新題庫資源考試培訓資料，你就可以跨出你的第一步，等到考試後獲得認證，你職業生涯的輝煌時期將要開始了。

我們保證給你提供最優秀的參考資料讓你一次通過考試。為了永遠給你提供最好的IT認證考試的考古題，Shobhadoshi一直在不斷提高考古題的品質，並且隨時根據最新的考試大綱更新考古題。

CRT-261 PDF DEMO:

QUESTION NO: 1
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A

QUESTION NO: 2
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D

QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

Salesforce Service-Cloud-Consultant - Salesforce的認證考試最近越來越受到大家的歡迎了。 ISC CISSP-CN - 你可以點擊Shobhadoshi的網站下載考古題的demo。 想參加Cisco 300-710認證考試嗎？想取得Cisco 300-710認證資格嗎？沒有充分準備考試的時間的你應該怎麼通過考試呢？其實也並不是沒有辦法，即使只有很短的準備考試的時間你也可以輕鬆通過考試。 經過考試認證數據中心顯示，Shobhadoshi提供最準確和最新的IT考試資料，幾乎包括所有的知識點，是最好的自學練習題，幫助您快速通過Huawei H13-624_V5.5考試。 想獲得各種IT認證證書？為什么不嘗試Shobhadoshi的Salesforce Adobe AD0-E727最新考古題？所有的問題和答案由資深的IT專家針對相關的Adobe AD0-E727認證考試研究出來的。

Updated: May 28, 2022