如果你還在為了通過 Microsoft MB-230認證指南 花大量的寶貴時間和精力拼命地惡補知識，同時也不知道怎麼選擇一個更有效的捷徑來通過Microsoft MB-230認證指南認證考試。現在Shobhadoshi為你提供一個有效的通過Microsoft MB-230認證指南認證考試的方法，會讓你感覺起到事半功倍的效果。 Microsoft MB-230認證指南 認證考證書可以給你很大幫助。它能幫你提升工作職位和生活水準，擁有它你就賺到了很大的一筆財富。 你可以現在網上免費下載我們Shobhadoshi為你提供的部分Microsoft MB-230認證指南認證考試的考試練習題和答案。

Microsoft Dynamics 365 MB-230 Shobhadoshi提供的培訓資料將是你的最佳選擇。

Microsoft Dynamics 365 MB-230認證指南 - Microsoft Dynamics 365 Customer Service Functional Consultant 為什麼大多數人選擇Shobhadoshi，是因為Shobhadoshi的普及帶來極大的方便和適用。 每個需要通過IT考試認證的考生都知道，這次的認證關係著他們人生的重大轉變，我們Shobhadoshi提供的考試認證培訓資料是用超低的價格和高品質的擬真試題和答案來奉獻給廣大考生，我們的產品還具備成本效益，並提供了一年的免費更新期，我們認證培訓資料都是現成的。我們網站是答案轉儲的領先供應商，我們有你們需要的最新最準確的考試認證培訓資料，也就是答案和考題。

我們Shobhadoshi Microsoft的MB-230認證指南考試培訓資料提供最流行的兩種下載格式，一個是PDF，另一個是軟體，很容易下載，我們Shobhadoshi認證的產品準備的IT專業人士和勤勞的專家已經實現了他們的實際生活經驗， 在市場上提供最好的產品，以實現你的目標。

Microsoft MB-230認證指南 - 這是為了考生們特別製作的考試資料。

每個人都有自己的人生規劃，選擇不同得到的就不同，所以說選擇很重要。Shobhadoshi Microsoft的MB-230認證指南考試認證培訓資料是幫助每個IT人士實現自己人生宏偉目標的最好的方式方法，它包括了試題及答案，並且和真實的考試題目不相上下，真的是所謂稱得上是最好的別無二選的培訓資料。

Shobhadoshi以它強大的考古題得到人們的認可，只要你選擇它作為你的考前復習工具，就會在MB-230認證指南資格考試中有非常滿意的收穫，這也是大家有目共睹的。現在馬上去網站下載免費試用版本，你就會相信自己的選擇不會錯。

MB-230 PDF DEMO:

QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

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Updated: May 28, 2022