你想在IT行業中大顯身手嗎，你想得到更專業的認可嗎？快來報名參加MB-230考題資訊資格認證考試進一步提高自己的技能吧。Shobhadoshi可以幫助你實現這一願望。這裏有專業的知識，強大的考古題，優質的服務，可以讓你高速高效的掌握知識技能，在考試中輕鬆過關，讓自己更加接近成功之路。 保證大家通過MB-230考題資訊認證考試，如果您失敗，可以享受 100%的退款保證。在我們網站，您可以先免費嘗試下載我們的題庫DEMO，體驗我們的Microsoft MB-230考題資訊考古題的品質，相信在您使用之后會很滿意我們的產品。 由高級認證專家不斷完善出最新版的MB-230考題資訊考古題資料，他們的研究結果可以100%保證您成功通過MB-230考題資訊考試，獲得認證，這是非常有效的題庫資料。

Microsoft Dynamics 365 MB-230 於是，IT行業的競爭愈發激烈了。

在你決定購買之前，你可以嘗試一個免費的使用版本，這樣一來你就知道Shobhadoshi Microsoft的MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant考題資訊考試培訓資料的品質，也是你最佳的選擇。 Shobhadoshi的MB-230 考古題分享考古題是很好的參考資料。這個考古題決定是你一直在尋找的東西。

每個人都有自己的人生規劃，選擇不同得到的就不同，所以說選擇很重要。Shobhadoshi Microsoft的MB-230考題資訊考試認證培訓資料是幫助每個IT人士實現自己人生宏偉目標的最好的方式方法，它包括了試題及答案，並且和真實的考試題目不相上下，真的是所謂稱得上是最好的別無二選的培訓資料。

Microsoft MB-230考題資訊 - 它可以讓你得到事半功倍的結果。

如果你想選擇通過 Microsoft MB-230考題資訊 認證考試來使自己在如今競爭激烈的IT行業中地位更穩固，讓自己的IT職業能力變得更強大，你必須得具有很強的專業知識。而且通過 Microsoft MB-230考題資訊 認證考試也不是很簡單的。或許通過Microsoft MB-230考題資訊認證考試是你向IT行業推廣自己的一個敲門磚，但是不一定需要花費大量的時間和精力來復習相關知識，你可以選擇用我們的 Shobhadoshi的產品，是專門針對IT認證考試相關的培訓工具。

Shobhadoshi是一個你可以完全相信的網站。Shobhadoshi的IT技術專家為了讓大家可以學到更加高效率的資料一直致力於各種IT認證考試的研究，從而開發出了更多的考試資料。

MB-230 PDF DEMO:

QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

我們的Shobhadoshi不僅能給你一個好的考試準備，讓你順利通過Microsoft Huawei H20-813_V1.0 認證考試，而且還會為你提供免費的一年更新服務。 EMC D-MSS-DS-23 - 因為這是國際廣泛認可的資格，因此參加Microsoft的認證考試的人也越來越多了。 因此Microsoft Microsoft PL-600 認證考試也是一項很受歡迎的IT認證考試。 ISC CISSP題庫資料包含真實的考題體型，100%幫助考生通過考試。 WorldatWork GR7 - Shobhadoshi提供的產品有很高的品質和可靠性。

Updated: May 28, 2022