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你可以提前感受到真實的考試。這樣你在真實的考試中就不會感到緊張。
QUESTION NO: 1
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B
QUESTION NO: 2
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D
QUESTION NO: 3
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
QUESTION NO: 4
Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site. The starting point of the SLA is when the
Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed. Which three configurations should a Consultant implement to ensure this can be achieved? Choose
QUESTION NO: 5
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B
ISTQB CTAL_TM_001-KR - Shobhadoshi绝对是一个全面保障你的利益,设身处地为你考虑的网站。 SAP C_S4TM_2023 - 使用了Shobhadoshi的考古題,你在參加考試時完全可以應付自如,輕鬆地獲得高分。 你想在IT行業中大顯身手嗎,你想得到更專業的認可嗎?快來報名參加Nutanix NCP-US-6.5資格認證考試進一步提高自己的技能吧。 成千上萬的IT考生通過我們的產品成功通過考試,該Huawei H13-222_V1.0考古題的品質已被廣大考生檢驗。 一些通過Cisco 300-220考試的考生成為了我們的回頭客,他們說選擇Shobhadoshi就意味著選擇成功。
Updated: May 28, 2022
考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-07
問題數量:303題
Salesforce Field-Service-Lightning-Consultant 證照資訊
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考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-07
問題數量:303題
Salesforce Field-Service-Lightning-Consultant 通過考試
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考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-07
問題數量:303題
Salesforce Field-Service-Lightning-Consultant 考試指南
下載免費試用