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QUESTION NO: 1
answers
A. Create custom fields to capture that the Wrap UP Activities have been completed.
B. Create a Workflow to close the Milestone when the Wrap Up is complete.
C. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.
D. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
E. Create a Process Builder to close the Milestone when the Wrap Up is complete.
Answer: A,B,D
3. Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
A. Knowledge Base on Cases.
B. Knowledge Base on Work Orders.
C. Attachments on Cases.
D. Custom Links on Work Orders.
Answer: B
QUESTION NO: 2
Universal Containers would like to engage Contractors and Customers directly in their Field
Service Solution.
Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers
A. Customer Communities Plus
B. Partner Communities
C. Chatter Customer Groups
D. Customer Communities
E. Chatter Files Connect
Answer: A,B,D
QUESTION NO: 3
Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site. The starting point of the SLA is when the
Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed. Which three configurations should a Consultant implement to ensure this can be achieved? Choose
QUESTION NO: 4
Universal Containers has a large filed service team with complex logistics process. Some of the field service data and pricing is managed in applications outside of Salesforce. The Consultant recommended bringing some data into Salesforce to streamline reporting for Field Service Managers.
What report would be improved by integrating financial data from an outside system?
A. Average time to repair: The average time required to repair or install as asset.
B. First time fix rate: The percentage of on-site service requests resolved on the first visit.
C. Service Technician utilization: Technician wrench time per month divided by the number of work hours in a given month.
D. Truck roll cost per customer: The need to dispatch a Service Technician to go on-site to repair or install an asset or respond to a service call.
Answer: C
QUESTION NO: 5
Universal Containers' (UC) product named "Widget 1" should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on "Widget 1" at their location. What should be implemented to ensure the customer's case automatically receives remote technical support?
A. Create a Visualforce Page on the Case.
B. Create a Milestone on the Product.
C. Create a Workflow Rule on the Case.
D. Create an Entitlement Template on the Product.
Answer: B
你是可以免費下載Shobhadoshi為你提供的部分關於Salesforce Oracle 1Z0-1133-24認證考試練習題及答案的作為嘗試,那樣你會更有信心地選擇我們的Shobhadoshi的產品來準備你的Salesforce Oracle 1Z0-1133-24 認證考試。 Palo Alto Networks SecOps-Pro - 同樣在IT行業工作的你難道沒有感覺到壓力嗎?不管你的學歷有多高都不能代表你的實力。 選擇參加Salesforce Fortinet FCSS_CDS_AR-7.6 認證考試是一個明智的選擇,因為有了Salesforce Fortinet FCSS_CDS_AR-7.6認證證書後,你的工資和職位都會有所提升,生活水準就會相應的提供。 ISTQB CTAL-TM-KR - 它可以避免你為考試浪費過多的時間和精力,助你輕鬆高效的通過考試。 我們Shobhadoshi Salesforce的Splunk SPLK-1004考試的做法是最徹底的,以及最準確及時的最新的實踐檢驗,你會發現目前市場上的唯一可以有讓你第一次嘗試通過困難的信心。
Updated: May 28, 2022
考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-07
問題數量:303題
Salesforce Field-Service-Lightning-Consultant 認證題庫
下載免費試用
考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-07
問題數量:303題
Salesforce Field-Service-Lightning-Consultant PDF題庫
下載免費試用
考試編碼:Field-Service-Lightning-Consultant
考試名稱:Salesforce Certified Field Service Lightning Consultant
更新時間:2025-06-07
問題數量:303題
Salesforce Field-Service-Lightning-Consultant 證照資訊
下載免費試用