Shobhadoshi是個能夠加速你通過Salesforce Service-Cloud-Consultant試題認證考試的網站。我們的Salesforce Service-Cloud-Consultant試題 認證考試的考古題是Shobhadoshi的專家不斷研究出來的。當你還在為通過Salesforce Service-Cloud-Consultant試題 認證考試而奮鬥時，選擇Shobhadoshi的Salesforce Service-Cloud-Consultant試題 認證考試的最新考古題將給你的復習備考帶來很大的幫助。 因為這是你通過考試的最好的，也是唯一的方法。有了Shobhadoshi的Service-Cloud-Consultant試題考古題，即使你只用很短的時間來準備考試，你也可以順利通過考試。 Shobhadoshi可以幫助你通過Salesforce Service-Cloud-Consultant試題認證考試。

Salesforce Service Cloud Consultant Service-Cloud-Consultant 而且所有的考古題都免費提供demo。

我們Shobhadoshi Salesforce的Service-Cloud-Consultant - Salesforce Certified Service cloud consultant試題考試認證培訓資料，仿真度特別高，你可以在真實的考試中遇到一樣的題，這只能說明我們的IT精英團隊的能力實在是高。 我們提供所有熱門認證考試學習資料，其中包含PDF電子版本和軟件版本的最新 Service-Cloud-Consultant 考古題題庫，還有APP在線版本支持離線使用，方便考生選擇使用。并且我們的最新 Service-Cloud-Consultant 考古題考古題包含實際考試中可能出現的所有問題，是您的最新 Service-Cloud-Consultant 考古題考試合格的最佳復習資料，幫助您輕松通過測試。

今天我告訴你一個成功的捷徑，就是通過Salesforce的Service-Cloud-Consultant試題考試認證，有了這個認證，你就可以過著過著高級白領的生活了，成為一個實力派的IT專業人士，得到別人的敬重。而我們Shobhadoshi將為你提供Salesforce的Service-Cloud-Consultant試題考試認證培訓資料，可以讓你毫不費力的實現這個美夢，你還在猶豫嗎？不要猶豫了，趕緊將Shobhadoshi Salesforce的Service-Cloud-Consultant試題考試認證培訓資料加入購物車吧。沒有人願意自己的人生平平淡淡，永遠在自己的小職位守著那份杯水車薪，等待著被裁員或者待崗或是讓時間悄無聲息的流逝而被退休。

Salesforce Service-Cloud-Consultant試題 - 如果你還是不相信，馬上親身體驗一下吧。

想參加Service-Cloud-Consultant試題認證考試嗎？想取得Service-Cloud-Consultant試題認證資格嗎？沒有充分準備考試的時間的你應該怎麼通過考試呢？其實也並不是沒有辦法，即使只有很短的準備考試的時間你也可以輕鬆通過考試。那麼怎麼才能做到呢？方法其實很簡單，那就是使用Shobhadoshi的Service-Cloud-Consultant試題考古題來準備考試。

期待成為擁有Service-Cloud-Consultant試題認證的專業人士嗎？想減少您的認證成本嗎？想通過Service-Cloud-Consultant試題考試嗎？如果你回答“是”，那趕緊來參加考試吧，我們為您提供涵蓋真實測試的題目和答案的試題。Salesforce的Service-Cloud-Consultant試題考古題覆蓋率高，可以順利通過認證考試，從而獲得證書。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D

QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D

QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B

QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A

QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C

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Updated: May 28, 2022