Salesforce Service-Cloud-Consultant考古題分享 認證考試是個檢驗IT專業知識和經驗的認證考試，通過考試是需要豐富的IT知識和經驗。為了掌握這麼多知識，一般需要花費大量的時間和精力。Shobhadoshi是個能幫你節約時間和精力的網站，能快速有效地幫助你補充Salesforce Service-Cloud-Consultant考古題分享 認證考試的相關知識。 通過很多已經使用Shobhadoshi的些針對IT認證考試培訓資料的考生的回饋，證明了使用我們的Shobhadoshi的產品通過It認證考試是很容易的。Shobhadoshi最近研究出來了關於熱門的Salesforce Service-Cloud-Consultant考古題分享 認證考試的培訓方案，包括一些針對性的測試題，可以幫助你鞏固知識，讓你為Salesforce Service-Cloud-Consultant考古題分享 認證考試做好充分的準備。 Salesforce的Service-Cloud-Consultant考古題分享考試認證，Shobhadoshi是當前最新Salesforce的Service-Cloud-Consultant考古題分享考試認證和考題準備問題提供認證的候選人中的佼佼者，我們資源不斷被修訂和更新，具有緊密的相關性和緊密性，今天你準備Salesforce的Service-Cloud-Consultant考古題分享認證，你將要選擇你要開始的訓練，而且要通過你下一次的考題，由於我們大部分考題是每月更新一次，你將得到最好的資源與市場的新鮮品質和可靠性的保證。

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Salesforce Service-Cloud-Consultant考古題分享 - 只要你用了它你就會發現，這一切都是真的。

Shobhadoshi為通過Service-Cloud-Consultant考古題分享考試提供最完整有效的方案，幫祝廣大考生在考試中獲得更多的優勢。確保你只獲得最新的和最有效的Salesforce Service-Cloud-Consultant考古題分享考古題，我們也希望客戶能隨時隨地的訪問，于是有了多個版本的題庫資料。PDF版的題庫方便你閱讀，為你真實地再現Service-Cloud-Consultant考古題分享考試題目，軟件版本的題庫作為一個測試引擎，可以幫你模擬真實的Service-Cloud-Consultant考古題分享考試環境，為考生做好充足的考前準備。通過Salesforce Service-Cloud-Consultant考古題分享考試不再是夢想，我們的考古題就可以確保你成功。

它就是Shobhadoshi的Service-Cloud-Consultant考古題分享考古題。如果你想輕鬆通過考試，那麼快來試試吧。

Service-Cloud-Consultant PDF DEMO:

QUESTION NO: 1
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C

QUESTION NO: 2
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A

QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D

QUESTION NO: 4
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D

QUESTION NO: 5
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A

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Updated: May 28, 2022