FSL-201認證指南介紹

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FSL-201 PDF DEMO:

QUESTION NO: 1
A Universal Containers' (UC) Technician is completing a service appointment, but is unable to finish one of the tasks defined on the Work Order Line Items because of insufficient Inventory.
Assuming UC is using the standard Work Order and Line Item status picklist values, how should the work be recorded?
A. Mark all Work Order Line Items as "Cannot complete," including the incomplete Work Order Line
Item; mark the parent Work Order as "In Progress."
B. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete," and enter details in the Description filed. Mark the parent Work Order as
"Cancelled."
C. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Cannot Complete".
D. Mark all completed Work Order Line Items as "Completed." Mark the incomplete Work Order Line
Item as "Cannot Complete" and enter details in the Description field. Mark the parent Work Order as
"Closed"
Answer: C

QUESTION NO: 2
The CFO for Universal Containers wants Work Orders to remain open until the Customer
Service Report is sent. Which two items should a Consultant implement to ensure Work Orders cannot be closed? Choose 2 answers.
A. Custom Work Order Escalation Rules
B. Custom Approval Process on Work Orders
C. Custom Work Order Status with Category
D. Custom Validation Rule on Work Orders
Answer: C,D

QUESTION NO: 3
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease in first-time fix-rate. Which two recommendations should a
Consultant make? Choose 2 answers.
A. Publish training documentation in a closed chatter group.
B. Publish pre-release documentation on the Customer Community.
C. Increase training to Field Service Technicians
D. Increase training to Sales Representatives.
Answer: B,C

QUESTION NO: 4
Universal Containers provides installation, repair, and consulting services. When Technicians complete the work, they need to provide different reports for the installation, repair, and consulting services. Which two configurations should a Consultant recommend to meet this requirement?
Choose 2 answers
A. Assets
B. Work Types
C. Product Templates
D. Service Report Templates
Answer: B,D

QUESTION NO: 5
Universal Containers maintains their service level agreements at the customer level only. How can a Consultant ensure agents can verify coverage?
A. Create Milestones, set up Entitlement Process, display the related List on the Work Order Page
Layout.
B. Set up Entitlement Process, set up Service Contracts, display the related List on the Contact page
Layout.
C. Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout
.
D. Create Contract Line Items, set up Entitlement Process, display the related List on the Asset Page
Layout.
Answer: C

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Updated: May 28, 2022

FSL-201 認證指南 & Salesforce Implementing Field Service Lightning 信息資訊

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考試編碼:FSL-201
考試名稱:Salesforce - Implementing Field Service Lightning
更新時間:2025-06-07
問題數量:165題
Salesforce FSL-201 測試引擎

  下載免費試用


 

軟體引擎

考試編碼:FSL-201
考試名稱:Salesforce - Implementing Field Service Lightning
更新時間:2025-06-07
問題數量:165題
Salesforce FSL-201 熱門題庫

  下載免費試用


 

在線測試引擎

考試編碼:FSL-201
考試名稱:Salesforce - Implementing Field Service Lightning
更新時間:2025-06-07
問題數量:165題
Salesforce 最新 FSL-201 考題

  下載免費試用


 

FSL-201 參考資料

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