最熱門的CRT-261考題寶典認證考試是能夠改變您生活的IT認證考試，獲得Salesforce CRT-261考題寶典證書的IT專業人員的薪水要比沒有獲得證書的員工高出很多倍，他們的上升空間也很大，能帶來更好的工作機會。不要因為準備Salesforce CRT-261考題寶典而浪費過多時間，可以使用Shobhadoshi網站提供的考古題資料，幫助您更有效率的準備CRT-261考題寶典考試。這是一個人可以讓您輕松通過CRT-261考題寶典考試的難得的學習資料，錯過這個機會您將會後悔。 想獲得Salesforce CRT-261考題寶典認證，就來Shobhadoshi網站！為您提供最好的學習資料，讓您不僅可以通過CRT-261考題寶典考試，還可以在短時間內獲得良好的成績。我們已經幫助很多的考生順利順利通過CRT-261考題寶典考試，獲取證書，這是一個難得的機會。 擁有Salesforce CRT-261考題寶典認證考試證書可以幫助在IT領域找工作的人獲得更好的就業機會，也將會為成功的IT事業做好鋪墊。

Salesforce Service Cloud Consultant CRT-261 現在世界上有很多 IT人才，IT行業競爭激烈。

也有關於Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant考題寶典認證考試的考試練習題和答案。 不需要大量的時間和金錢，僅需30個小時左右的特殊培訓，你就能輕鬆通過你的第一次參加的Salesforce CRT-261 熱門題庫 認證考試。Shobhadoshi能為你提供與真實的考試題目有緊密相似性的考試練習題。

Shobhadoshi的產品是為你們參加Salesforce CRT-261考題寶典認證考試而準備的。Shobhadoshi提供的培訓資料不僅包括與Salesforce CRT-261考題寶典認證考試相關的資訊技術培訓資料，來鞏固專業知識，而且還有準確性很高的關於Salesforce CRT-261考題寶典的認證考試的相關考試練習題和答案。可以保證你第一次參加Salesforce CRT-261考題寶典的認證考試就以高分順利通過。

Salesforce CRT-261考題寶典 - 或者你也可以選擇為你免費更新考試考古題。

來吧，讓暴風雨來得更猛烈些吧！那些想通過IT認證的考生面臨那些考前準備將束手無策，但是又不得不準備，從而形成了那種急躁不安的心理狀態。不過，自從有了Shobhadoshi Salesforce的CRT-261考題寶典考試認證培訓資料，那種心態將消失的無蹤無影，因為有了Shobhadoshi Salesforce的CRT-261考題寶典考試認證培訓資料，他們可以信心百倍，不用擔心任何考不過的風險，當然也可以輕鬆自如的面對考試了，這不僅是心理上的幫助，更重要的是通過考試獲得認證，幫助他們拼一個美好的明天。

Shobhadoshi長年以來一直向大家提供關于IT認證考試相關的學習資料。Salesforce的CRT-261考題寶典題庫由世界各地的資深IT工程師組成的專業團隊制作完成，包含最新的考試試題，并附有全部正確的答案，幫助考生通過他們認為很難的CRT-261考題寶典考試。

CRT-261 PDF DEMO:

QUESTION NO: 1
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B

Salesforce的Huawei H20-731_V1.0考試雖然很艱難，但我們考生要用最放鬆的心態來面對一切艱難，因為Shobhadoshi Salesforce的Huawei H20-731_V1.0考試培訓資料會幫助我們順利通過考試，有了它我們就不會害怕，不會迷茫。 充分利用Amazon DVA-C02-KR題庫你將得到不一樣的效果，這是一個針對性強，覆蓋面廣，更新快，最完整的學習資料，保證您一次通過Amazon DVA-C02-KR考試。 購買我們Shobhadoshi Salesforce的CompTIA CLO-002考試認證的練習題及答案，你將完成你人生中最重要的考前準備問題，你將得到最高品質的培訓資料，今天購買我們的產品，是你為自己打開了新的大門，也是為了更美好的未來，也使你付出最小努力，獲得最大的成功。 你很快就可以獲得Salesforce SAP C_C4H56_2411 認證考試的證書。 關於Salesforce的Microsoft SC-100-KR考試，你一定不陌生吧。

Updated: May 28, 2022