如果你對Shobhadoshi的關於Salesforce CRT-261考證 認證考試的培訓方案感興趣，你可以先在互聯網上免費下載部分關於Salesforce CRT-261考證 認證考試的練習題和答案作為免費嘗試。我們對選擇我們Shobhadoshi產品的客戶都會提供一年的免費更新服務。 Shobhadoshi的專業及高品質的產品是提供IT認證資料的行業佼佼者，選擇了Shobhadoshi就是選擇了成功，Shobhadoshi Salesforce的CRT-261考證考試培訓資料是保證你通向成功的法寶，有了它你將取得優異的成績，並獲得認證，走向你的理想之地。 如果你想購買Salesforce的CRT-261考證學習指南線上服務，那麼我們Shobhadoshi是領先用於此目的的網站之一，本站提供最好的品質和最新的培訓資料，我們網站所提供成的所有的學習資料及其它的培訓資料都是符合成本效益的，可以在網站上享受一年的免費更新設施，所以這些培訓產品如果沒有幫助你通過考試，我們將保證退還全部購買費用。

Salesforce Service Cloud Consultant CRT-261 這樣，Shobhadoshi的資料就可以有很高的命中率。

Salesforce的CRT-261 - Certification Preparation for Service Cloud Consultant考證考試認證是屬於那些熱門的IT認證，也是雄心勃勃的IT專業人士的夢想，這部分考生需要做好充分的準備，讓他們在CRT-261 - Certification Preparation for Service Cloud Consultant考證考試中獲得最高分，使自己的配置檔相容市場需求。 因為只有這樣你才能更好地準備考試。最近，Shobhadoshi開始提供給大家很多關於IT認證考試的最新的資料。

有人問，成功在哪里？我告訴你，成功就在Shobhadoshi。選擇Shobhadoshi就是選擇成功。Shobhadoshi Salesforce的CRT-261考證考試培訓資料是幫助所有IT認證的考生通過認證的，它針對Salesforce的CRT-261考證考試認證的，經過眾多考生反映，Shobhadoshi Salesforce的CRT-261考證考試培訓資料在考生中得到了很大的反響，建立了很好的口碑，說明選擇Shobhadoshi Salesforce的CRT-261考證考試培訓資料就是選擇成功。

Salesforce CRT-261考證 - 另外，Shobhadoshi的資料是隨時在更新的。

我們的Salesforce CRT-261考證題庫是由專業的IT團隊以最好的技術水準制作而得到的學習資料，其中整合最新的CRT-261考證考試問題得到而來，以確保您購買我們的題庫資料是真實有效的，即使是新手也可以快速輕松獲得Salesforce CRT-261考證認證。對于如此有效的考古題，趕快加入購物車吧！付款之后您就可以立即下載所購買的CRT-261考證題庫，這將會讓您在您的考試中獲得高分，并順利的通過CRT-261考證考試。

你用過Shobhadoshi的CRT-261考證考古題嗎？這個考古題是最近剛更新的資料，包括了真實考試中可能出現的所有問題，保證你一次就可以通過考試。這個考古題可以讓你看到你意想不到的成果。

CRT-261 PDF DEMO:

QUESTION NO: 1
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C

QUESTION NO: 2
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A

QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D

QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B

QUESTION NO: 5
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E

CompTIA N10-009 - 他們都在IT行業中有很高的權威。 選擇我們Shobhadoshi網站，您不僅可以通過熱門的Salesforce PDII考試，而且還可以享受我們提供的一年免費更新服務。 因此Salesforce Salesforce CRT-251認證考試是一個很多IT專業人士關注的考試。 題庫所有的問題和答案都與真實的考試相關，我們的Salesforce SAP C_TFG61_2405軟件版本的題庫可以讓您體驗真實的考試環境，支持多臺電腦安裝使用。 GIAC GXPN - 很多選擇使用Shobhadoshi的產品的考生一次性通過了IT相關認證考試，經過他們回饋證明了我們的Shobhadoshi提供的幫助是很有效的。

Updated: May 28, 2022