所有的IT職員都知道，IT認證考試的資格是不容易拿到的。但是，參加IT認證考試獲得資格又是提升自己能力以及更好地證明自己的價值的途徑，所以不得不選擇。那麼，難道沒有一個簡單的方法可以讓大家更容易地通過IT認證考試嗎？當然有了。 在短短幾年中，Microsoft的MB-230證照信息考試認證在日常生活中給人們造成了影響，但未來的關鍵問題是如何更有效的第一次通過Microsoft的MB-230證照信息考試認證？回答這個問題就是利用Shobhadoshi Microsoft的MB-230證照信息考試培訓資料，有了它便實現了你的第一次通過考試認證，你還在等什麼，去獲得Shobhadoshi Microsoft的MB-230證照信息考試培訓資料，有了它將得到更多你想要的東西。 如果你想在IT行業擁有更好的發展，擁有高端的技術水準，Microsoft MB-230證照信息是確保你獲得夢想工作的唯一選擇，為了實現這一夢想，趕快行動吧！

Microsoft Dynamics 365 MB-230 Shobhadoshi是可以帶你通往成功之路的網站。

为了能够高效率地准备MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant證照信息认证考试，你知道什么工具是值得使用的吗？我来告诉你吧。 Shobhadoshi就是眾多線上培訓網站之一。Shobhadoshi的線上培訓有著多年的經驗，可以為參加Microsoft MB-230 權威考題 認證考試的考生提供高品質的學習資料，來能滿足考生的所有需求。

一直想要提升自身的你，有沒有參加MB-230證照信息認證考試的計畫呢？如果你想參加這個考試，你準備怎麼準備考試呢？也許你已經找到了適合自己的參考資料了。那麼，什麼資料有讓你選擇的價值呢？你選擇的是不是Shobhadoshi的MB-230證照信息考古題？如果是的話，那麼你就不用再擔心不能通過考試了。

Microsoft MB-230證照信息 - 如果你有夢想就去捍衛它。

MB-230證照信息認證考試是Microsoft 的認證考試中分量比較重的一個。但是要通過Microsoft MB-230證照信息認證考試不是那麼簡單。Shobhadoshi為了給正在為MB-230證照信息認證考試的備考的考生減輕壓力，節約時間和精力，專門研究了多種培訓工具，所以在Shobhadoshi你可以選擇適合你的快速培訓方式來通過考試。

在IT行業中工作的你，通過什麼方法來實現自己的夢想呢？其中，參加IT認定考試並獲得認證資格，就是你提升自己水準的一種方式。現在，Microsoft的MB-230證照信息考試就是一個非常受歡迎的考試。

MB-230 PDF DEMO:

QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac

Fortinet FCSS_LED_AR-7.6 - Shobhadoshi提供的考試練習題的答案是非常準確的。 Microsoft SC-400 - 你對Shobhadoshi瞭解多少呢？你有沒有用過Shobhadoshi的IT考試考古題，或者你有沒有聽到周圍的人提到過Shobhadoshi的考試資料呢？作為IT認證考試的相關資料的專業提供者，Shobhadoshi肯定是你見過的最好的網站。 ISACA CRISC - 我相信不論在哪個行業工作的人都希望自己有很好的職業前景。 SAP C-S4CPR-2502 - 在你的職業生涯中，你正面臨著挑戰嗎？你想提高自己的技能更好地向別人證明你自己嗎？你想得到更多的機會晉升嗎？那麼快報名參加IT認證考試獲得認證資格吧。 在Shobhadoshi的網站上你可以免費下載Shobhadoshi為你提供的關於Microsoft NREMT EMT 認證考試學習指南和部分練習題及答案作為嘗試。

Updated: May 28, 2022