所以,快點購買Shobhadoshi的MB-230考題資源考古題吧。這是一本命中率很高的考古題,比其他任何學習方法都有效。这是可以保证你一次就成功的难得的资料。 Shobhadoshi提供的培訓工具包含關於Microsoft MB-230考題資源認證考試的學習資料及類比訓練題,更重要的是還會給出跟考試很接近的練習題和答案。選擇Shobhadoshi可以保證你可以在短時間內學習及加強IT專業方面的知識,還可以以高分數通過Microsoft MB-230考題資源的認證考試。 這就不得不推薦Shobhadoshi的考試考古題了,它可以讓你少走許多彎路,節省時間幫助你考試合格。
MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant考題資源認證考試培訓工具的內容是由IT行業專家帶來的最新的考試研究材料組成 這樣花少量的時間和金錢換取如此好的結果,是值得的。快將Shobhadoshi提供的培訓工具放入你的購物車中吧。
Shobhadoshi有最新的Microsoft MB-230考題資源 認證考試的培訓資料,Shobhadoshi的一些勤勞的IT專家通過自己的專業知識和經驗不斷地推出最新的Microsoft MB-230考題資源的培訓資料來方便通過Microsoft MB-230考題資源的IT專業人士。Microsoft MB-230考題資源的認證證書在IT行業中越來越有份量,報考的人越來越多了,很多人就是使用Shobhadoshi的產品通過Microsoft MB-230考題資源認證考試的。通過這些使用過產品的人的回饋,證明我們的Shobhadoshi的產品是值得信賴的。
我們Shobhadoshi的Microsoft的MB-230考題資源考試培訓資料是以PDF和軟體格式提供,它包含Shobhadoshi的Microsoft的MB-230考題資源考試的試題及答案,你可能會遇到真實的MB-230考題資源考試,這些問題堪稱完美,和可行之的有效的方法,在任何Microsoft的MB-230考題資源考試中獲得成功,Shobhadoshi Microsoft的MB-230考題資源 全面涵蓋所有教學大綱及複雜問題,Shobhadoshi的Microsoft的MB-230考題資源 考試的問題及答案是真正的考試挑戰,你必須要擦亮你的技能和思維定勢。
Shobhadoshi為考生提供真正有效的考試學習資料,充分利用我們的Microsoft MB-230考題資源題庫問題和答案,可以節約您的時間和金錢。考生需要深入了解學習我們的MB-230考題資源考古題,為獲得認證奠定堅實的基礎,您會發現這是真實有效的,全球的IT人員都在使用我們的MB-230考題資源題庫資料。
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
CompTIA DY0-001 - 在認證IT行業已經有很久了,所以才有今天赫赫有名的地位及知名度,這都是幫助那些考生而得到的結果。 客戶成功購買我們的ISTQB CTAL-TM題庫資料之后,都將享受一年的免費更新服務,一年之內,如果您購買的ISTQB CTAL-TM學習資料更新了,我們將免費發送最新版本的到您的郵箱。 有了它你就可以毫不費力的通過了這麼困難的Microsoft的PMI CAPM考試認證。 Shobhadoshi有資深的IT專家通過自己豐富的經驗和深厚的IT專業知識研究出IT認證考試的學習資料來幫助參加Microsoft PMI CAPM 認證考試的人順利地通過考試。 GIAC GRTP - 來吧,你將是未來最棒的IT專家。
Updated: May 28, 2022
考試編碼:MB-230
考試名稱:Microsoft Dynamics 365 Customer Service Functional Consultant
更新時間:2025-06-10
問題數量:330題
Microsoft MB-230 參考資料
下載免費試用
考試編碼:MB-230
考試名稱:Microsoft Dynamics 365 Customer Service Functional Consultant
更新時間:2025-06-10
問題數量:330題
Microsoft 最新 MB-230 題庫資訊
下載免費試用
考試編碼:MB-230
考試名稱:Microsoft Dynamics 365 Customer Service Functional Consultant
更新時間:2025-06-10
問題數量:330題
Microsoft MB-230 學習筆記
下載免費試用