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QUESTION NO: 1
All but one of the following represents good communicating skill. Which one does not?
A. Body language and voice convey the same message.
B. Use open-ended and closed questions at appropriate times.
C. Since the brain works much faster than speaking, use the time while another person is speaking to plan your next comment or question.
D. Use a paraphrasing technique to clarify your understanding of what was said.
Answer: C
QUESTION NO: 2
For a bookseller that sells entirely through a Web site, managing the diversity of customers would entail which of the following?
I. Adopting lean techniques to reduce cycle time
II. Continually developing new service features to take the place of services that have become "must haves"
III. Responding to the needs of a diverse customer base
IV.
Understanding and working closely with multiple publishers
A.III only
B.II and III only
C.II, III, and IV only
D.I, II, III, and IV
Answer: D
QUESTION NO: 3
In a typical organization, there are many different strategies and people put their focus where it seems best placed, but this may not agree with what is actually expected or desired. A possible solution for such a situation is:
A. To ensure the strategic and operational plans clearly indicate the priorities and strategies for the organization
B. To communicate, communicate, and communicate!
C. To ensure that authority levels are clearly spelled out for typical situations
D. To have employees go outside the organizational walls
Answer: B
QUESTION NO: 4
Scenario planning is used for:
A. Deciding which continuous improvement project recommendations to implement first.
B. Determining which method of financial analysis to use.
C. Envisioning several alternative strategic viewpoints.
D. Analyzing the results of a SWOT analysis.
Answer: C
QUESTION NO: 5
Management's goal is to continually improve customer service and satisfaction. Their actions include the following. Which of these actions is least likely to help achieve the goal?
A. Provide for positive reinforcement to employees who are trying to satisfy customers.
B. Encourage and support cooperation and conformance to quality standards amongst internal customers.
C. Establish an employee suggestion box system.
D. Ensure that employees have the training, information, and physical things they need to do their jobs well.
Answer: C
我們從來不相信第二次機會,因此給您帶來的最好的ASQ Salesforce CRT-550考古題幫助您首次就通過考試,并取得不錯的成績。 IFSE Institute LLQP - 放心用我們Shobhadoshi產品提供的試題,選擇了Shobhadoshi考試是可以100%能通過的。 現在Shobhadoshi為你提供一個有效的通過ASQ Workday Workday-Prism-Analytics認證考試的方法,會讓你感覺起到事半功倍的效果。 Shobhadoshi研究的最佳的最準確的ASQ ISACA CRISC考試資料誕生了。 你可以現在網上免費下載我們Shobhadoshi為你提供的部分ASQ AACN CCRN-Pediatric認證考試的考試練習題和答案。
Updated: May 28, 2022
考試編碼:CMQ-OE
考試名稱:Certified Manager of Quality/Organizational Excellence Exam
更新時間:2025-06-06
問題數量:352題
ASQ CMQ-OE 題庫最新資訊
下載免費試用
考試編碼:CMQ-OE
考試名稱:Certified Manager of Quality/Organizational Excellence Exam
更新時間:2025-06-06
問題數量:352題
ASQ CMQ-OE 考題資訊
下載免費試用
考試編碼:CMQ-OE
考試名稱:Certified Manager of Quality/Organizational Excellence Exam
更新時間:2025-06-06
問題數量:352題
ASQ CMQ-OE 題庫更新資訊
下載免費試用