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QUESTION NO: 1
You receive an email from a customer asking to discuss their need for some of the services and products your company offers.
You need to track this conversation in Microsoft Dynamics 365 and manage this transaction.
Which record should you use to manage this transaction?
A. Opportunity
B. Order
C. Lead
D. Quote
Answer: C
QUESTION NO: 2
You are a Dynamics 365 for Sales administrator. You are setting up a product catalog.
You need to configure the base unit group.
Which quantity or measurement should you configure?
A. the lowest needed to sell the product or service
B. the most frequently used to sell the service
C. the highest needed to sell the product or service
D. the least frequently used to sell the service
Answer: A
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-professional/create- unit-group-add-units
QUESTION NO: 3
You are a Dynamics 365 for Sales administrator.
The sales team is having difficulty locating related products.
You need to make it easier for the sales team to find groups of products that are similar.
What should you use?
A. Related products
B. Product unit groups
C. Product families
D. Product bundles
Answer: A
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/define- related-products-increase-chances-sales
QUESTION NO: 4
You need to be able to export your data to Excel, edit in Excel, and then, once the edits are completed, update the records in Microsoft Dynamics 365 with your changes.
Which two options require Microsoft Dynamics 365 for Outlook to refresh the data in Microsoft
Dynamics 365? Each correct answer presents a complete solution.
A. Export to Dynamic Worksheet
B. Export to Excel Online
C. Export to Dynamic Pivot Table
D. Export to Static Worksheet
Answer: B,D
QUESTION NO: 5
Hotspot Question
A company uses Dynamics 365 for Sales.
You need to reduce the number of pre-sales support days that are available based on the days the company is closed for public holidays.
How should you configure the schedule? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
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Updated: May 28, 2022
Exam Code: MB-210
Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
Updated: June 17, 2025
Total Q&As:376
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Exam Code: MB-210
Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
Updated: June 17, 2025
Total Q&As:376
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Exam Code: MB-210
Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
Updated: June 17, 2025
Total Q&As:376
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