Come on and purchase Shobhadoshi Microsoft MB-230 Tool practice test dumps. This braindump's hit accuracy is high and it works best the other way around. Shobhadoshi Microsoft MB-230 Tool questions and answers are a rare material which can help you pass you exam first time. Therefore, our MB-230 Tool learning materials always meet your academic requirements. Simplified language allows candidates to see at a glance. Revealing whether or not a man succeeded often reflect in the certificate he obtains, so it is in IT industry.

Microsoft Dynamics 365 MB-230 It is up to you to make a decision.

To help you pass the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Tool exam is our goal. Shobhadoshi can not only save you valuable time, but also make you feel at ease to participate in the exam and pass it successfully. Shobhadoshi has good reliability and a high reputation in the IT professionals.

Our products are just suitable for you. Our MB-230 Tool exam training dumps will help you master the real test and prepare well for your exam. If you worry about your exam, our MB-230 Tool exam training dumps will guide you and make you well preparing，you will pass exam without any doubt.

Microsoft MB-230 Tool - Shobhadoshi will achieve your dream.

It doesn’t matter if it's your first time to attend MB-230 Tool practice test or if you are freshman in the IT certification test, our latest MB-230 Tool dumps guide will boost you confidence to face the challenge. Our dumps collection will save you much time and ensure you get high mark in MB-230 Tool actual test with less effort. Come and check the free demo in our website you won’t regret it.

Our questions and answers will not only allow you effortlessly through the exam first time, but also can save your valuable time. Shobhadoshi Microsoft MB-230 Tool exam questions and answers provide you test preparation information with everything you need.

MB-230 PDF DEMO:

QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B

QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:

QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric

QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree

CompTIA FC0-U71 - Shobhadoshi is the leading provider of its practice exams, study guides and online learning courses, which may can help you. The current IT industry needs a reliable source of Microsoft GIAC GEIR certification exam, Shobhadoshi is a good choice. Our updated and useful API API-580 will be the best tool for your success. Microsoft SC-300 - So the materials will be able to help you to pass the exam. Our Snowflake ARA-C01 latest study guide can help you.

Updated: May 28, 2022