In the meantime, all your legal rights will be guaranteed after buying our MB-230 Sheets study materials. For many years, we have always put our customers in top priority. Not only we offer the best MB-230 Sheets training prep, but also our sincere and considerate attitude is praised by numerous of our customers. So we never stop the pace of offering the best services and MB-230 Sheets practice materials for you. Tens of thousands of candidates have fostered learning abilities by using our MB-230 Sheets Learning materials you can be one of them definitely. Even the MB-230 Sheets test syllabus is changing every year; our experts still have the ability to master the tendency of the important knowledge as they have been doing research in this career for years.
On the one hand, our company hired the top experts in each qualification examination field to write the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Sheets prepare dump, so as to ensure that our products have a very high quality, so that users can rest assured that the use of our research materials. When we choose the employment work, you will meet a bottleneck, how to let a company to choose you to be a part of him? We would say ability, so how does that show up? There seems to be only one quantifiable standard to help us get a more competitive job, which is to get the test MB-230 Test Objectivescertification and obtain a qualification. If you want to have a good employment platform, then take office at the same time there is a great place to find that we have to pay attention to the importance of qualification examination.
And we can claim that if you study with our MB-230 Sheets study materials for 20 to 30 hours, you will pass the exam with ease. Perhaps you do not understand. Anyway, what I want to tell you that our MB-230 Sheets exam questions can really help you pass the exam faster.
In modern society, we are busy every day. So the individual time is limited. The fact is that if you are determined to learn, nothing can stop you! You are lucky enough to come across our MB-230 Sheets exam materials. Our MB-230 Sheets study guide can help you improve in the shortest time. Even you do not know anything about the MB-230 Sheets exam. It absolutely has no problem. You just need to accept about twenty to thirty hours’ guidance of our MB-230 Sheets learning prep, it is easy for you to take part in the exam.
Watch carefully you will find that more and more people are willing to invest time and energy on the MB-230 Sheets exam, because the exam is not achieved overnight, so many people are trying to find a suitable way. At the fork in the road, we always face many choices.
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Amazon DVA-C02-KR - Don't you think it is quite amazing? Just come and have a try! WGU Cloud-Deployment-and-Operations - Our users are willing to volunteer for us. And if you don't know which one to buy, you can free download the demos of the Salesforce CPQ-301 study materials to check it out. Cisco 350-701 - We have made all efforts to update our product in order to help you deal with any change, making you confidently take part in the exam. We believe that the Salesforce Marketing-Cloud-Consultant exam questions from our company will help all customers save a lot of installation troubles.
Updated: May 28, 2022
Exam Code: MB-230
Exam Name: Microsoft Dynamics 365 Customer Service Functional Consultant
Updated: June 14, 2025
Total Q&As:330
Microsoft MB-230 Latest Dumps Free
Free Download
Exam Code: MB-230
Exam Name: Microsoft Dynamics 365 Customer Service Functional Consultant
Updated: June 14, 2025
Total Q&As:330
Microsoft MB-230 Exam Lab Questions
Free Download
Exam Code: MB-230
Exam Name: Microsoft Dynamics 365 Customer Service Functional Consultant
Updated: June 14, 2025
Total Q&As:330
Microsoft MB-230 New Braindumps Free
Free Download